Program Specialist

Austin Retina Associates•Austin, TX

56d•$18 - $21•Onsite

About The Position

Austin Retina Associates is seeking a responsible, self-motivated individual to assist in providing unparalleled patient satisfaction, performing duties within our accounts receivable and insurance departments. In this role you will work with patients, insurance carriers and pharma programs.

Requirements

Proficient with computers and ability to learn new softwares
Ability to continually learn revamp and train in new processes
High attention to detail
Good communicator and ability to relate well with others
Enjoy working in a high volume work flow of cases within a high-performance culture
Thrives in a team oriented environment working closely with others
Enjoy a diverse, family-type atmosphere with solid benefits and room for learning and growth
Have a desire to be part of a winning team and to contribute in making it even better
Desire to learn in a medical insurance/billing atmosphere

Nice To Haves

Proficient with computers and ability to learn new softwares
Continually revamp and train in new processes
High attention to detail
Good communicator and relates well with others
Enjoy working with a high volume of cases within a high-performance culture
Thrives in a team oriented environment working closely with others
Enjoy a diverse, family-type atmosphere with solid benefits and room for learning and growth
Has a desire to be part of a winning team while contributing toward improvements
Desire to learn in a medical insurance/billing atmosphere
Bilingual in spanish a plus

Responsibilities

Accurate data entry
Receive inbound and place outbound calls for new patients to obtain insurance information
Input assorted information into billing systems
Enroll patients for varying cost medical programs
Assist in monitoring faxes and upload to patient charts
Post payments from patients
Provide cost estimates to patients for medications and to arrange payments
Assist with recovering payments on unpaid claims
Respond to a high volume of internal instant messaging