Program Specialist

Washington County, Oregon•Hillsboro, OR

7d•Hybrid

About The Position

The Department of Housing Services is hiring a Family Self-Sufficiency (FSS) Program Specialist to support its mission of creating pathways out of homelessness, promoting housing stability, and investing in affordable communities for Washington County residents. The role administers and strengthens the FSS program by developing and maintaining the Action Plan, tracking participant progress, keeping accurate case management records, and compiling program data for reporting requirements. It also provides direct case management to FSS and Foster Youth to Independence (FYI) participants, helping them identify goals, address barriers, and connect with community resources. The position combines program administration with individualized coaching and skill-building to help participants pursue economic stability and long-term housing success. The Department of Housing, including the Housing Authority of Washington County, is responsible for rent assistance, affordable housing development and operations, public housing, and homeless services programming. The organization describes its workplace as collaborative and inclusive, with an emphasis on work-life balance and hybrid work.

Requirements

Associate's degree in social service, business administration, or a related field and one year of work experience in program administration, development, evaluation, or coordination, and/or contract administration; or three years of work experience in these areas.
Thorough knowledge of the Family Self-Sufficiency (FSS) Program, including participant goal-setting, barrier reduction, and resource coordination.
Ability to assess participant needs and connect households with appropriate community and employment resources and other supports.
Proficiency in maintaining case management records, tracking participant progress, and managing program data for reporting.
Effective written and verbal communication skills.
Ability to foster a supportive, inclusive, and motivating environment.
Knowledge of and ability to follow relevant HUD regulations, agency policies, and reporting procedures.
Must complete a post-offer criminal history check in accordance with Oregon Administrative Rules.

Responsibilities

Administer and strengthen the Family Self-Sufficiency (FSS) program.
Develop and maintain the FSS Action Plan, gathering stakeholder input and ensuring it reflects program goals and community needs.
Track participant progress and maintain accurate case management records.
Compile and manage program data to meet HUD and organizational reporting requirements.
Provide direct case management to FSS and Foster Youth to Independence (FYI) participants.
Help participants identify goals, address barriers, and connect with community services, employment opportunities, financial literacy resources, and other supports.
Represent the FSS program at community events, trainings, and partner meetings.
Identify process improvements to enhance service delivery, efficiency, participant outcomes, and regulatory compliance.
Adhere to applicable HUD regulations, agency policies, and reporting procedures relevant to FSS operations.