Aides - Program Specialist

Active Day•Kennett Square, PA

About The Position

The Program Specialist supports adults with intellectual disabilities by understanding members’ dreams and helping enable their lives through individual goals aligned with each member’s Individual Service Plan (ISP). The role provides initial, quarterly, and annual assessments; participates in ISP meetings; and ensures regulatory compliance during admission and in ongoing work. The Program Specialist also ensures that services and documentation follow company policies and procedures, safety requirements, and applicable laws and standards. The role works closely with members, Center staff, support teams, and the Center Director. It may include direct support such as personal care, mealtime assistance, and other member needs. Duties may be expanded by management as necessary.

Requirements

  • One of the following qualification pathways: an associate’s degree or 60 credit hours from an accredited college or university and 4 years of work experience working directly with persons with disabilities; a bachelor’s degree from an accredited college or university and 2 years of such experience; or a master’s degree or above from an accredited college or university and 1 year of such experience.
  • Strong attention to detail and exceptional organizational skills to maintain compliance.
  • Strong communication and relationship-building skills.
  • Ability to multitask and manage competing priorities.
  • Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Successful background check and any other state-specific requirements.
  • Successful MVR results for Hamilton, Ohio centers only.

Nice To Haves

  • At least one year of experience working with adults with intellectual disabilities is preferred.

Responsibilities

  • Coordinate and complete assessments and develop member goals.
  • Assess member progress toward goals and objectives set out in assessments.
  • Participate in developing member ISPs, including required updates and revisions.
  • Act as the member’s “Plan” lead, as applicable, for ISP development, annual updates, revisions, and reviews.
  • Attend ISP meetings.
  • Report discrepancies in an ISP and changes related to a member’s needs.
  • Ensure services are provided in accordance with the ISP.
  • Review, sign, and date monthly documentation of member participation and progress, and recommend revisions to services or outcomes when needed.
  • Develop and implement provider services in partnership with the Center Director, as required.
  • Coordinate teammate training on health and safety needs relevant to each member.
  • Complete required documentation to ensure compliance with state regulations.
  • Support Center staff and members daily, ensuring needs are met and communicating as necessary with support teams.
  • Maintain a filing system and prepare case notes, reports, summaries, and documentation at the request of the Center Director.
  • Attend meetings addressing service concerns, behavioral issues, and new member enrollment.
  • Support members as needed with personal care, mealtime assistance, and other direct service needs.
  • Intervene in crises and maintain proficiency in client techniques, such as AEGIS or other state-specific techniques, while modeling behavior that supports Active Day’s culture and philosophy.
  • Maintain required licenses and certificates and develop and demonstrate knowledge of advances in the field.

Benefits

  • Paid Time Off (PTO)
  • Medical and vision coverage
  • Dental coverage
  • 401(k)
  • Employee Assistance Plan
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