Program Specialist

BNI Talent Acquisition Team•Philadelphia, PA

11d

About The Position

The Program Specialist coordinates day services for individuals with intellectual disabilities. The role leads development of each individual’s Individual Support Plan (ISP), ensures supports are provided in accordance with the ISP, and completes required documentation. Working with staff, the Program Specialist develops and implements activities that help individuals achieve their desired outcomes. The position calls for creativity, self-initiation, effective record management, problem-solving, and collaboration with all members of the Plan Team. The Program Specialist oversees consumer health and safety, coordinates licensing inspections and contractual reviews, serves as a liaison for families and other team members, maintains electronic health records and consumer data, and supports facility staff with technical assistance, training, and education on applicable standards.

Requirements

Master’s degree and at least 1 year of experience working directly with persons with intellectual disabilities; or a bachelor’s degree and at least 2 years of such experience; or an associate’s degree and at least 4 years of such experience.
Valid driver’s license.
Eligibility for State Police Criminal Record Check and Child Abuse History Clearance.
FBI clearance is required for individuals who do not meet Pennsylvania residency requirements.
Genuine passion for supporting individuals with disabilities and helping them achieve their goals.
Ability to communicate clearly and effectively with team members and clients.
Strong critical-thinking skills to address challenges and implement creative, person-centered solutions.
Comfort working in a dynamic environment and adjusting to evolving program and client needs.

Responsibilities

Oversee and ensure the health and safety of consumers to the maximum extent possible.
Ensure individuals’ needs and desires are met in accordance with their ISPs, and that activities are safe and appropriate.
Prepare and coordinate appropriate aspects of licensing inspections and contractual reviews, and ensure services meet required standards.
Serve as the internal liaison and contact person for individuals’ families or caregivers, support coordinators, and other team members.
Update and validate information in each individual’s electronic health record within CareLogic.
Prepare meeting agendas, coordinate meetings, and maintain meeting minutes as required or when needed to discuss concerns.
Collect and maintain consumer data for intake, annual skill and health assessments, and quarterly progress reviews.
Work with families or caregivers to obtain required health documents within required time frames and verify that all necessary elements are included.
Provide technical assistance, training, and education to facility staff on licensing and contractual standards in support of the Operations/Program Supervisor.
Work with staff to develop and implement activities that support individuals in achieving their desired outcomes.