Program Specialist

Merakey•Philadelphia, PA

About The Position

Merakey is seeking a Program Specialist to join its team in Philadelphia. The role oversees day-to-day client care within an assigned division, coordinates program activities, and helps ensure high-quality services for participants. The position may manage a caseload and reports to a Program Director or Program Manager. The schedule is Monday through Friday, 7:00 a.m. to 3:00 p.m., for 40 hours per week. Pay is offered up to $27.99 with the selection of Enhanced Pay. The Program Specialist coordinates and monitors assessments, Individual Support Plans (ISPs), and Individual Program Plans (IPPs), supports the development and review of plans, and ensures that services and active treatment programs are implemented as written. The position maintains individual records, tracks progress toward outcomes, supports staff training, and helps orient new admissions. Merakey is a nonprofit provider of developmental, behavioral health, and education services. It reports having more than 8,000 employees serving nearly 40,000 individuals and families across 12 states. Merakey maintains a zero-tolerance policy for abuse and is an Equal Opportunity Employer committed to diversity and inclusion.

Requirements

  • An associate degree or 60 credits and four years of experience; or a bachelor's degree from an accredited college or university and two years of experience; or a master's degree from an accredited college or university and one year of experience working directly with people with disabilities.
  • A valid driver's license.

Nice To Haves

  • Experience in intellectual and developmental disabilities (IDD); experience in any related field is acceptable.

Responsibilities

  • Serve as a team leader and advocate for assigned individuals.
  • Coordinate, complete, and review assessments.
  • Provide assessments required for development, updates, or revisions of ISPs and IPPs.
  • Participate in ISP development, including annual updates and revisions, and attend ISP/IDT meetings.
  • Review ISPs and revisions for accuracy and report discrepancies to the Support Coordinator and relevant plan team members.
  • Implement ISPs as written.
  • Supervise, monitor, and evaluate services and delivery of each individual's IPP and/or ISP.
  • Review, sign, and date monthly documentation of individuals' participation and progress toward outcomes, as applicable.
  • Recommend revisions to ISP services or outcomes as needed.
  • Develop and implement provider services and coordinate facility program components with each individual's IPP/ISP.
  • Coordinate development of services for review and implementation of IPPs/ISPs, as well as training and development for individuals.
  • Ensure IPPs/ISPs and program activities are implemented as written and that active treatment programs are integrated, coordinated, and monitored on an ongoing basis.
  • Maintain current files and records for each assigned individual and maintain confidentiality of program records.
  • Document periodic IDT/ISP reviews and record each individual's progress at least quarterly, as necessary.
  • Review goal plans for measurable goals and verify through records that plans are followed and modified as necessary.
  • Participate in staff development and in-service programs and provide in-service training to appropriate staff.
  • Receive and orient new admissions, ensuring required documents are available and admission procedures are followed.

Benefits

  • Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
  • Retirement plan with pre-tax and Roth employee contribution options.
  • DailyPay access to pay when needed.
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access to Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through the Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.
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