Program Specialist
About The Position
Engineering Extended Studies (EES) at San José State University provides public, off-campus, and corporate degree and certificate programs, including master's degree specializations in Software Engineering, Artificial Intelligence, and Sustainable Energy Systems. The Program Specialist provides program leadership in program development, management, and student services for EES programs within the Charles W. Davidson College of Engineering. Reporting to the Faculty Associate Dean of Extended Studies, the specialist works independently under minimal supervision to develop, manage, and administer programs; contribute to strategic planning; evaluate program goals; recommend and implement new in-person and online programs; and support instructors and students while providing excellent customer service to EES stakeholders. The stated schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m.
Requirements
- A bachelor's degree and/or equivalent training.
- Two years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Nice To Haves
- Master’s degree.
- Higher education experience in academic planning, program support, student recruitment, or student support services.
- Program development and project management experience.
- Professional experience across different units or organizations.
- Experience with PeopleSoft or similar enterprise resource planning (ERP) software.
- Experience supporting information systems and/or online programs.
Responsibilities
- Coordinate, develop, and administer Off-Campus/Public and Corporate programs.
- Work with academic coordinators to identify and hire appropriate faculty to teach.
- Communicate with students and faculty about routine issues and new or controversial issues.
- Research issues and propose solutions with acceptable outcomes.
- Contribute to strategic planning for Extended Studies program goals.
- Conduct market research and analysis to assess the viability of new programs.
- Research and analyze current policies to ensure EES compliance.
- Develop assessment tools related to student success and analyze student assessment feedback in depth.
- Develop outreach and student recruitment opportunities.
- Organize events with local industry executives and professional organizations.
Benefits
- Comprehensive employee benefits package typically worth 30–35% of base salary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
