Program Specialist

CLEAResult • Bondurant, IA

3d • $48,800 - $66,300 • Remote

About The Position

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. This role will be supporting Iowa residential programs to ensure the execution of normal program functions, including qualifying customers for program participation, responding to inquiries from customers and program partners, producing monthly and ad-hoc reports, and other duties as assigned. Successful candidates will reside in Iowa or Illinois. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

Requirements

• 3-6 years of relevant work experience
• Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong writing and reporting skills
• Strong customer service skills
• Ability to work with minimal supervision and communicate progress of task completion
• Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support.

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery
• Review project documentation, reports, and deliverables to ensure accuracy and completion
• Enter, modify, and track data via multiple web-based applications
• Perform intermediate level calculations and analysis in Microsoft Excel
• Assemble client and/or internal deliverables and respond to client requests, including creating monthly and other program reports for clients
• Address customer satisfaction concerns and resolve any issues
• Oversee timelines, address system functionality and drive process improvements
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate

Benefits

• Medical, Dental, and Vision Insurance
• company-paid health care concierge service
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree