Aides - Program Specialist

Active Day•Exton, PA

18d

About The Position

The Program Specialist provides initial, quarterly, and annual assessments for adults with intellectual disabilities and participates in members’ Individual Service Plan (ISP) meetings. The role ensures regulatory compliance throughout the admission process and that all work follows company policies and procedures, safety requirements, and regulatory laws and standards. The Program Specialist coordinates assessments, develops and monitors member goals, participates in ISP development and updates, and helps ensure services align with each member’s ISP. The position also supports members and center staff, maintains required documentation, coordinates relevant teammate training, and assists with direct service needs as required.

Requirements

One of the following qualification combinations: an associate’s degree or 60 college credit hours from an accredited college or university and four years of work experience directly with people with disabilities; a bachelor’s degree from an accredited college or university and two years of such experience; or a master’s degree or higher from an accredited college or university and one year of such experience.
Exceptional attention to detail and organizational skills to maintain compliance.
Strong communication and relationship-building skills.
Ability to multitask and manage competing priorities.
Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
Successful background check and any other state-specific requirements.
Successful MVR results for Hamilton, Ohio centers only.

Nice To Haves

At least one year of experience working with adults with intellectual disabilities is preferred.

Responsibilities

Coordinate and complete assessments and develop member goals.
Assess member progress against goals and objectives established in assessments.
Participate in developing member ISPs, including required updates and revisions.
Act as the member’s “Plan” lead when applicable for ISP development, annual updates, revisions, and reviews.
Attend ISP meetings.
Report discrepancies in an ISP and changes related to a member’s needs.
Ensure services are provided in accordance with the ISP.
Review, sign, and date monthly documentation of member participation and progress, and recommend revisions to services or outcomes when needed.
Develop and implement provider services in partnership with the Center Director, as required.
Coordinate teammate training on health and safety needs relevant to each member.
Complete required documentation to ensure compliance with state regulations.
Support center staff and members daily, help ensure needs are met, and communicate with support teams as necessary.
Maintain a filing system and prepare case notes, reports, summaries, and documentation at the Center Director’s request.
Attend meetings addressing service concerns, behavioral issues, and new-member enrollment.
Support members as needed with personal care, mealtime assistance, and other direct service needs.
Intervene in crises and maintain proficiency in applicable client techniques, such as AEGIS or other state-specific techniques.
Model positive behavior that supports Active Day’s culture and philosophy.
Maintain required licenses and certificates and develop knowledge of advances in the field to provide beneficial member care.
Perform other duties or responsibilities management deems necessary.