Program Specialist (Special Operations)

City of Sacramento•Sacramento, CA

3d•Hybrid

About The Position

The Program Specialist position, operating under the working title of Emergency Management Coordinator (EMC), is part of the City’s Office of Emergency Management. This position is responsible for executing all-hazard training, exercises, and community resource management, while implementing comprehensive emergency preparedness strategies aimed at enhancing public awareness and building a more resilient community. This position requires collaboration with federal, state, and local agencies involved in emergency management planning and response, as well as coordination of activities within the City's Command Operations Center/Emergency Operations Center. Additionally, this position requires proficiency in systems that promote inter-agency communication, professional and calm situational awareness, and a unified operational approach. The EMC role will have a flexible work schedule to meet the needs of the City during all hazards in fast-paced and demanding situations. Emergency Operations Center and staff experience are highly encouraged to apply! The ideal candidate will possess strong briefing skills and be capable of delivering clear, concise, and actionable information to public safety personnel, disaster service worker officials, the public, and/or volunteers during both training exercises and actual emergency responses. As an experienced and engaged problem-solver, the ideal candidate will collaborate with teams of various sizes and consistently demonstrate and foster resiliency, intensity, influence, ethics, commitment, interpersonal leadership, and craftsmanship. The ideal candidate will be a proven professional with strong communication skills, organizational agility, and the ability to skillfully build and maintain strong relationships with a wide variety of stakeholders including executive City leaders, other government agencies, and non-government organizations. As an experienced professional, the ideal candidate will also be committed to modern performance practices, embracing emerging technology, and be adaptable at preparing for and responding to all hazards with innovative perseverance. Familiarity with mass notification systems and auxiliary communication services is highly desirable. Completion of relevant state and federal coursework in disaster preparedness, response, and recovery is also desirable. Under general direction the Program Specialist plans, directs, and supervises all of the activities of a major department or Citywide program or project with moderate visibility and impact; conducts studies and makes recommendations; monitors program compliance; represents the department in contacts with media, internal and external agencies, and organizations.

Requirements

Four years of progressively responsible professional-level administrative experience.
A Bachelor’s Degree from an accredited four-year college or university with major coursework in business or public administration or a closely related field.
Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment.
An applicant with a college degree obtained outside the United States must have education records evaluated by a credential's evaluation service.
All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline.
Employment applications must be submitted online; paper applications will not be accepted.
If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section.
Qualifying experience is based on full-time experience (40 hours per week).
Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
All applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline.
Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
A resume will not substitute for the information required in the supplemental questionnaire.
Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process.

Nice To Haves

Intermittent remote work may be eligible with supervisor approval, requiring residence within the Sacramento region or ability to report to a City of Sacramento physical worksite with little notice.
Emergency Operations Center and staff experience are highly encouraged to apply.
Familiarity with mass notification systems and auxiliary communication services is highly desirable.
Completion of relevant state and federal coursework in disaster preparedness, response, and recovery is also desirable.
It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction.

Responsibilities

Plans, coordinates, and administers, a project or program with department or Citywide impact; supervises, trains and evaluates the work of professional, technical and clerical staff.
Confers with department heads, division managers, members of professional staff, and other officials concerning the administrative needs and requirements related to the program or project; represents the program in contacts with news media, business and civic organizations, other City departments, and various outside public and private agencies.
Interprets new policies, procedures, and regulations, and develops new or amended programs or projects as need dictates, monitors program objectives to assure compliance with State and administrative regulations and program guidelines.
Conducts studies and surveys, performs research and analysis and prepares recommendations for department management; monitors and evaluates program effectiveness and outcomes; creates and implements program policies and procedures; develops guidelines, forms and related documents.
Reviews grant opportunities; compiles and analyzes information for preparation of grants, contracts and agreements; negotiates terms; implements, monitors and prepares reports on conduct and performance of grants.
Identifies program, project or system enhancements; selects and coordinates installation of new and revised programs and systems.
Provides exceptional customer service to those contacted in the course of work.