Civil Rights Specialist VI Program Coordinator
About The Position
Employment (Program Specialist VI) performs in a highly advanced and specialized consultative capacity in planning, developing, and administering employment related complaints throughout the state in compliance with HHS policy and applicable federal and state civil rights laws, including the Civil Rights Act of 1964; the Americans with Disabilities Act of 1990, the Age Discrimination in Employment Act, the Texas Commission on Human Rights Act, etc. Provides consultation and technical assistance relating to employment of HHS employees; serving as a liaison between civil rights area managers/staff on employment discrimination complaints. Monitors, reviews and provides technical consultation on civil rights casework to staff. Develops, researches, and analyzes complex program and management policy issues and initiatives; identifies need for new and/or revised programs, policies, and procedures, and makes recommendations for improvement. Completes management reports and recommends appropriate changes; establishes goals and objectives; takes a leadership role in special projects and assignments; serves as a mediator and helps prepare resolution agreements. In concert with the Program Manager and Operations Director, develops schedules, priorities, and standards for achieving quality in employment discrimination complaint investigations and responses. Work includes investigating specialized discrimination complaints and preparing detailed comprehensive reports on findings and recommendations for resolutions. Coordinates, consults, oversees, and mentors civil rights staff in employment related issues. Provides leadership and direction to Civil Rights Specialists on employment complaints and inquiries. Works under limited direction with extensive latitude for judgment and initiative. Performs other duties as assigned.
Requirements
- Graduation from an accredited four-year college or university. Civil rights experience in a managerial position may substitute on a year for year basis for the education requirement.
- Four years full time experience administering or managing a civil rights program or other program in areas such as compliance, investigations, labor relations, human resources, law or relevant field.
- Experience in applying management principles and practices.
- Experience in problem solving, mediation, and conflict resolution.
- Experience investigating complaints or investigative methodologies.
- Experience working with federal and state laws relating to employment. Including equal opportunity agencies and civil rights laws such as the Civil Rights Act of 1964, Rehabilitation Act of 1973, Texas Commission on Human Rights Act, Age Discrimination in Employment Act, and the Americans with Disabilities Act.
Responsibilities
- Provides highly advanced research, analysis, and evaluation on complex program and policy issues and initiatives related to civil rights employment cases.
- Collects, organizes, analyzes, and prepares material in response to employment issues.
- Oversees and reviews work prepared by staff to determine compliance with civil rights policy and legislation.
- Develops and interprets civil rights policies and procedures.
- Identifies need for new policies and procedures and recommends improvements to existing policies and procedures relating to the area of employment.
- Provides leadership and direction to Civil Rights Specialists on employment inquiries.
- Oversees the completion of management reports, monitors required performance reports, and recommends appropriate changes.
- Determines civil rights employment trends and makes recommendations to resolve operations issues.
- Prepares and approves written project updates, executive summaries, administrative reports, policies, procedures, correspondence and other documents for the Operations Manager or Operations Director.
- Represents Operations Manager or Operations Director at internal and external meetings and/or in leading projects.
- Develops, implements, and manages projects related to program initiatives for civil rights to ensure effective techniques are being implemented in the employment area for civil rights.
- Provides leadership, consultation, direction, guidance, and quality review to civil rights staff on assignments and/or projects related to program initiatives and activities.
- Collaborates with agency and division staff, HHS system staff, contractors, contract administrators, clients, community groups, and other stakeholders.
- Develops and conducts civil rights training for CRO and agency staff.
- Provides programmatic direction for developing, implementing, and monitoring civil rights policies and procedures.
- Establishes goals, objectives, priorities, and standards for projects and initiatives.
- Oversees workgroups and meetings related to program oversight, research, analysis, and evaluation functions.
- Conducts or oversees investigations into complex or specialized complaints and provides recommendations to resolve issues or violations of policy.
- Monitors and analyzes federal and state legislation, regulations, court decisions, and initiatives relating to employment civil rights and HHS policies and programs and recommends appropriate response.
Benefits
- 100% paid employee health insurance for full-time eligible employees
- A defined benefit pension plan
- Generous time off benefits
- Numerous opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
