About The Position

We are seeking a dedicated and person-centered Program Specialist to coordinate services and supports for individuals participating in our Adult Day programs. This role serves as a key member of the interdisciplinary team, ensuring Individual Support Plans (ISPs) are implemented effectively, regulatory requirements are met, and individuals receive high-quality services that support independence, choice, and community integration.

Requirements

  • Master's degree and one year of experience working directly with persons with disabilities; or
  • Bachelor's degree and two years of experience working directly with persons with disabilities; or
  • Associate degree, 60 college credits, or completion of a two-year program and four years of experience working directly with persons with disabilities.
  • For unlicensed programs, five years of experience in the human services field may be substituted for educational requirements.
  • Strong record management and documentation skills.
  • Valid driver's license required.
  • Ability to complete CESP or ACRE-approved Basic Employment Services training within nine months of hire, if required.
  • Act 33 and Act 34 clearances required; FBI clearance required if applicable.

Nice To Haves

  • A passion for supporting individuals with intellectual and developmental disabilities.
  • Strong organizational and time management skills.
  • Excellent communication and relationship-building abilities.
  • Ability to collaborate effectively with families, staff, support coordinators, and community partners.
  • Strong problem-solving and critical-thinking skills.
  • Commitment to person-centered planning and community inclusion.
  • Ability to train and support staff on individual-specific needs and regulatory requirements.
  • Attention to detail and a commitment to documentation accuracy and compliance.
  • Experience with electronic health record systems, such as CareLogic, preferred.

Responsibilities

  • Coordinating services and supports for assigned individuals and ensuring ISP goals are implemented effectively.
  • Participating in ISP meetings, assessments, quarterly reviews, admissions, and discharge planning.
  • Reviewing documentation for compliance, accuracy, quality, and timeliness.
  • Monitoring progress toward individual goals and ensuring services align with personal interests and preferences.
  • Training and supporting staff on ISP implementation, behavior plans, and individual-specific supports.
  • Tracking regulatory due dates and ensuring required documentation is completed on time.
  • Maintaining and updating electronic records within CareLogic.
  • Monitoring health, safety, rights, and well-being of individuals receiving services.
  • Collaborating with Operations Supervisors, families, support coordinators, and other service providers.
  • Assisting with incident reporting, investigations, and follow-up activities as needed.
  • Collecting and analyzing program data and preparing reports to support program improvement.
  • Supporting community integration, employment initiatives, and meaningful day programming opportunities.
  • Participating in committees, quality improvement activities, and annual training requirements.
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