Program Specialist III - Sr. Events Specialist
About The Position
The Downtown Services and Special Events Program Specialist III (Senior (Sr.) Events Specialist) is under the general supervision of the director. The position has no direct reports and collaborates with two other Special Event Specialists in the department. The position serves as the Department’s Sr. Events Specialist and assists the Director in implementing the Director’s strategic vision through coordinated programs, projects, and services. The position administers the operational contract at the Convention Center. This role supports the Director in building strong relationships with downtown stakeholders and city departments. The position may be assigned responsibility for managing other downtown-related service contracts. The position will use the city’s finance system to process invoices for payment, process contracts, and perform other administrative tasks necessary to fulfill the Department’s mission. As the Sr. Events Specialist in the department, this position will serve as a backup to the other two specialists when needed and may occasionally attend meetings in the director's absence. The Sr. Events Specialist supports the director’s role as the liaison between other City departments, downtown businesses, community organizations, event organizers, the Wilmington Convention Center operator, and other assigned external partners.
Requirements
- Master's Degree in Communications, public relations, journalism, marketing, digital media, and two (2) years of progressively responsible experience in local government, program management, special events, complex program management, community development, convention center operations, or a related field, including supervisory or lead experience.
- Or, Bachelor’s Degree in Communications, public relations, journalism, marketing, digital media, or a related field, and four (4) years of progressively responsible experience in local government, program management, special events, complex program management, community development, convention center operations, or a related field, including supervisory or lead experience.
- Or, any other equivalent combination of education and experience may be considered.
Nice To Haves
- supervisory or lead experience
Responsibilities
- Serves as the department's senior operational specialist.
- Responsible for implementing assigned programs and working with the director and other specialists to implement the department's strategic goals.
- Performs other duties as assigned.
- Coordinates overall events, permitting, programming, activation, and project calendar.
- Reviews complex events and collaborates with the specialist handling film permitting matters.
- Make policy and procedure recommendations to the director.
- Supports the director with downtown public space activation and programming (Riverwalk, alleys, plazas, seasonal activities, arts and culture, placemaking).
- Handles assigned downtown programs and projects from concept through implementation (scope, schedule, budget, permitting, logistics, evaluation).
- Administers and monitors the City’s Convention Center management contract, evaluates contractor performance, and makes recommendations to the Director.
- Support the director in monitoring the Convention Center contractor’s performance, operating requirements, maintenance, and capital needs.
- Coordinate with the City’s Asset Management Department on convention center maintenance and capital improvements provided by the city.
Benefits
- Comprehensive medical, dental, and vision insurance + many other insurance options
- Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
- Employer-paid health & wellness clinic
- Free on-site city gym access
- Paid sick and vacation leave + 13 paid holidays per year
- 6-weeks paid parental leave
- Paid volunteer & blood donation leave to give back to our community
- Flex schedule and telework availability, depending on your position
- Professional development trainings & leadership initiatives
- Tuition assistance benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
