PROGRAM SPECIALIST II-DOE - 48001384

State of Florida • TALLAHASSEE, FL

9d • Onsite

About The Position

This is specialized work supporting an Educational Policy Analyst – DOE - SES and the State programs staff of the Office of Student Financial Assistance in the Administration of the state funded financial aid programs. This position performs duties under the supervision of the Program Specialist Supervisor II-DOE-SES in the State Scholarships, Loans & Grants Section of the Office of Student Financial Assistance. The section administers financial assistance programs funded by state and federal sources including scholarships & grants and provides technical assistance to students, parents, high school and district personnel, and college financial aid officers. The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position.

Requirements

• Knowledge of student financial aid programs.
• Knowledge of state program statutes, rules, policies, and procedures.
• Knowledge of the principles and practices of administering educational programs.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to prioritize workload.
• Ability to develop various reports.
• Ability to establish and maintain effective working relationships with others.
• Ability to communicate effectively, both verbally and in writing
• Ability to plan, organize and direct program activities.
• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
• Ability to interact courteously with others.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
• One to three years of professional experience in business operations, financial accounting, program management.
• Ability to communicate effectively including verbal and written communication.
• Experience in creating and conducting training courses.
• Experience with public speaking.
• Ability to provide work samples of writing skills for grammar, editing and communication review upon request.

Nice To Haves

• Applicants who meet both the professional and educational experience.
• Applicants who complete application information and hire requirements listed in the advertisement accurately and to completion.

Responsibilities

• Identifies system issues and deficiencies and provides suggestions for improvement.
• Evaluates applicant data and documentation to determine eligibility, suggests award evaluations, and ensures timely and accurate disbursement of funds to all eligible award recipients. Process includes the evaluation of academic transcripts using the Online Transcript Entry and Evaluation System (OTEES).
• Provides technical assistance and, regarding program requirements to applicants, parents, school districts, high schools, institutions, and other interested parties. This includes explaining complex financial aid issues, interpreting policy, appeal consideration, and providing the supervisor with recommendations on eligible programs of study based on the interpretation of statutes, rules, regulations, and explanation of office procedures.
• Prepare and review statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.
• Evaluate program policies and operating procedures, and draft recommendations for improvements.
• Performs other duties as required.

Benefits

• State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
• Retirement plan options, including employer contributions
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment
• Maternity and Parental Leave Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level