Program Specialist I

County of Mendocino•Ukiah, CA

1d•Onsite

About The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium. The current vacancies are in Ukiah. Under immediate supervision, the Program Specialist I performs professional work to support a variety of departmental programs. This position assists with gathering, analyzing, and organizing information, supporting the implementation of program activities, and handling routine administrative tasks such as tracking data, preparing fundamental reports, and maintaining records. Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Requirements

An associate’s degree from an accredited college in a field related to the assigned program(s), and one (1) year of experience performing technical or specialized program support work related to program operations, management, or fiscal work.
A combination of related education, training, and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Valid Driver’s License
Knowledge of functions, principles, and operation of public administration programs.
Knowledge of principles of office practices and procedures.
Knowledge of applicable state, federal, and local ordinances, laws, rules and regulations and legislative issues; with particular emphasis on compliance requirements and funding allocations.
Knowledge of available sources of public assistance program laws, legislation, rules, and regulations.
Knowledge of interviewing techniques.
Knowledge of grant writing and application processes.
Knowledge of setting and obtaining program goals.
Knowledge of policies and procedures related to assigned program.
Knowledge of statistical data collection methods, analysis, and techniques.
Knowledge of computer applications and hardware related to performance of the essential functions of the job.
Skill in exercising sound independent judgement and problem-solving skills within established guidelines.
Skill in interpreting and following rules, processes, and guidelines, and updating workplace policies.
Skill in collecting, analyzing and interpreting data to develop conclusions, evaluate options, and anticipate outcomes.
Skill in preparing clear, concise, and complete reports, correspondence, directives, and manuals.
Skill in using tact, discretion, initiative and judgment within established guidelines.
Skill in giving and following oral and written instructions.
Skill in integrating the services of volunteers with established department programs and activities.
Skill in communicating effectively both orally and in writing.
Skill in maintaining confidentiality.
Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to work under conditions of changing priorities and tight time schedules.
Ability to establish and maintain effective working relationships with program participants, staff, volunteers, and community groups from a variety of social, culture and economic backgrounds.
While performing the essential functions of this job, the incumbent is regularly required to: walk, sit, use hands and fingers, handle or feel objects, reach with hands and arms, speak and hear, push and pull, move, or lift above and below the neck objects weighing up to 25 pounds

Nice To Haves

Bilingual English/Spanish encouraged to apply.

Responsibilities

Provide assistance in monitoring program activities and coordinate follow-up actions; ensure confidentiality of sensitive information; review records to verify compliance with program requirements and standards; maintain ongoing communication and support with departments, agencies, and program participants.
Assist in research and analysis and prepare recommendations regarding special projects.
Organize and maintain records.
Support the review of existing procedures and workflows within the assigned program area to identify areas for improvement.
Assist with planning, development, implementation, and maintaining a program; identify program needs; draft and monitor program goals; ensure proper allocation of resources; and assist with training sessions.
Learn to evaluate and address program participants’ needs, requests, and concerns regarding program services.
Reviews, interprets, and applies changes in legislation for assigned program as directed.
Assist in connecting individuals with appropriate services and resources as directed; protect the confidentiality of program records and information.
Assist with drafting or updating internal policies and procedures to help ensure the program follows current state and federal legislation, regulations, directives, and other rules.
Help research possible funding sources, support the preparation of grant applications, and assist with tracking contracts and agreements like MOUs.
Support communication and coordination with other departments or agencies, and participate in meetings to stay informed and represent the program as assigned.
Attend regular staff and community meetings to share updates, receive instructions, assist with program planning, coordinate and schedule presentations, and promote program services.
Assist with preparing and submitting various mandated financial, operational, and statistical reports.
Work with department staff, community-based organizations, and other stakeholders to develop and ensure optimum efficiency and compliance with appropriate policies and procedures.
Prepare correspondence, handouts, and other written materials for distribution.
Assist in reviewing program outcomes and offer suggestions to improve services or results based on findings.
Perform other related duties as assigned.