Program Specialist I

Texas A&M Transportation Institute•Austin, TX

9d•Hybrid

About The Position

The Program Specialist I, under general supervision, is responsible for providing specialized, administrative, and program support at the Austin office. Continued employment in this position is contingent upon the availability of funding and satisfactory performance.

Requirements

Bachelor’s degree in applicable field or equivalent combination of education and experience.
No prior experience required.
Knowledge of word processing and spreadsheet applications.
Ability to multi-task and work cooperatively with others.
Excellent verbal and written communication skills.
Strong interpersonal, organizational, and customer service skills.
Maintains attention to detail and utilizes sound judgment.
Proficiency in word processing, spreadsheet, presentation, and email applications.
Proficiency in developing office processes and procedures, including templates, tools, and supporting job aids.
Ability to perform common office functions.
Ability to frequently communicate with other individuals within the workplace.
Ability to operate a computer and other office productivity machinery.

Nice To Haves

Three years of related work experience in a business environment including administrative or research support.
Proficiency in the Microsoft Office environment, including Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, Lists, Planner, and Forms.
Prior experience with editing technical reports, proposal response assistance, presentation development, and Section 508 compliance.
Experience working with and entering data into database applications.

Responsibilities

Serves in the role of Urban Office Liaison for the Austin Urban Office, delivering administrative support to supervisors and partnering with Facilities, Human Resources, and Information Technology to foster a collaborative environment. Identifies and problem solves for logistics and office operations. (30%)
Provides administrative and program support to Austin Office Division Heads and Program Managers, and their respective teams, as desired by respective leaders. (25%)
Develop and continuously improve operational procedures. (15%)
Collects, prepares, analyzes, and updates financial data and other information related to project and program management. Prepares basic data collection tools and processes (using Excel or similar software). (15%)
Creates, reviews, and helps deliver high-quality research reports, progress reports, proposals, and other complex documents. (10%)
Other duties as assigned. (5%)