Program Specialist 1 - Community Health - 1588

CENTRAL COUNTIES CENTER FOR MENTAL•Temple, TX

1d•Onsite

About The Position

This grant-funded position provides community based outreach, engagement, education, and referral services to individuals experiencing substance use, mental health, and related health challenges. Services are delivered in non-traditional settings to reduce barriers to care and improve access to treatment and support services. Employment is contingent upon continued grant funding.

Requirements

Bachelor’s degree in public health or a related field or an equivalent combination of education and licensure, such as current LVN, Paramedic, or EMT certification
Knowledge of behavioral health systems, substance use disorders, and harm reduction practices
Ability to communicate effectively with diverse populations
Ability to coordinate with multiple systems (healthcare providers, community agencies, etc.)
Ability to manage documentation and reporting requirements
Strong communication and interpersonal skills
Ability to work cooperatively as a team member and maintain effective, respectful working relationships
Ability to maintain accurate records and follow established documentation procedures
Commitment to trauma-informed care principles and cultural sensitivity
Ability to remain flexible and organized in a changing work environment
Ability to remain calm and professional in high stress situations
Must obtain Community Health Worker (CHW) certification within 6 months of employment
Valid driver’s license with acceptable driving record
Ability to pass background check per Center requirements
Ability to drive, sit, stand, walk, bend and move throughout the community for extended periods of time
See, hear, and communicate effectively to perform job duties
Use a computer, telephone, and standard office equipment for prolonged periods
Perform repetitive tasks such as typing, filing, and data entry
Lift and/or move up to 25 pounds
Interact frequently with consumers, staff, and the public in a professional and customer focused manner
Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies
Maintain sufficient mental and emotional health to meet the inherent stressors of the position
Work in an environment with frequent interruptions and changing priorities
Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA)

Nice To Haves

Candidates with clinical or field based credentials, such as current LVN, Paramedic, or EMT certification, are preferred
Experience working with high risk or underserved populations preferred

Responsibilities

Provides mobile outreach, engagement, and referrals using a trauma-informed, "no-shame" approach for mental health, substance use, and medical services
Delivers services in community settings (homes, shelters, public locations, etc.)
Distributes harm reduction materials (Narcan, hygiene kits, safe sex kits)
Educates individuals on harm reduction, substance use, and available services
Connects individuals to mental health, substance use, medical, and community resources
Coordinates with CCS staff and supports individuals during intake and referral processes
Maintains and updates community resource lists
Documents outreach activities and service delivery in a timely and accurate manner
Participates in team-based outreach in accordance with safety protocols
Tracks outreach activities and outcomes in accordance with grant requirements
Maintains compliance with all required training and Center policies
Markets program services to community organizations and stakeholders
Performs other related duties as assigned
Complete documentation within 24–48 hours of service delivery
Maintain assigned outreach and engagement targets
Participate in regular team meetings and case coordination
Demonstrate consistent follow through on referrals and service connections
Follow all Center safety protocols for field based outreach
Utilize de-escalation and crisis intervention techniques
Maintain situational awareness in clinic and community environments