Program Services Director

Vizient•Chicago, IL

About The Position

The Program Services Director serves as a strategic resource managing sourcing and implementation activity for the Northeastern Purchasing Coalition (NPC) aggregation group in the Vizient and aptitude systems. The role partners with Yale New Haven, NPC staff, and internal Vizient stakeholders to provide service, value, and support to NPC members. The position supports sourcing, negotiations, contracting, implementation, and member relationship activities across a range of product and service categories. It also supports Reveal program expansion and supplier onboarding, presents outcomes and opportunities to stakeholders, and mentors sourcing team members.

Requirements

  • At least 7 years of relevant experience in health care, contracting, negotiating, or sales.
  • Strong presentation skills and experience presenting to senior management.
  • Strong working knowledge of Microsoft Office Suite products.
  • Willingness to travel.

Nice To Haves

  • Relevant degree preferred; an advanced degree is a plus.
  • Experience in management, leading teams, or consulting preferred.

Responsibilities

  • Build strong relationships with Yale New Haven/NPC sourcing teams through ongoing interactions focused on common goals.
  • Partner with teams to develop an ongoing pipeline and identify growth opportunities.
  • Support NPC member relationships.
  • Facilitate strategic and operational sourcing, negotiation, and implementation activities, including assessing member conversion potential and ensuring the NPC receives strong value, terms, and conditions.
  • Build internal cross-functional relationships and collaboration to meet external stakeholder needs.
  • Guide stakeholders through the contracting process using knowledge of RFP processes and contractual terms.
  • Lead and facilitate negotiations with key suppliers to drive value in the RFP process.
  • Collaborate with internal and external analysts to develop reporting insights supporting the contracting process.
  • Apply knowledge of operations, cost drivers, and market dynamics across product and service categories, with particular emphasis on physician preference areas such as Cardiovascular, Orthopedics, and Trauma.
  • Present and communicate successes, opportunities, and challenges to Vizient leadership, member health systems, and other key stakeholders.
  • Mentor and develop sourcing team members, including Sourcing Executives and Associate Sourcing Executives.
  • Support Reveal program expansion through recruitment and operational engagement.
  • Manage the Reveal onboarding process for new suppliers.

Benefits

  • Comprehensive benefits plan.
  • Incentive eligible.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service