Program Representative

Lutheran Social Service of Minnesota • Duluth, MN

3d

About The Position

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun) and careers that challenge, energize, and reward employees. Consider joining us! Job Summary: The purpose of this position is to assure customer satisfaction in order for NuVantage to maintain our current customer base as well as to work toward broadening our customer base. Incumbent will provide customer support, training for customers and providers, client service, accounts receivable, contract renewal, business development, and provider contracting for NuVantage.

Requirements

• Bachelor's degree in related field preferred, or equivalent experience
• Experience with and understanding of workplace-based services preferred
• Effective communication skills both verbal and written
• Ability and comfort level working with a diverse variety of individuals
• Ability to analyze possibilities and options and make decisions based on sound judgement

Responsibilities

• Provide customer support
• Training for customers and providers
• Client service
• Accounts receivable
• Contract renewal
• Business development
• Provider contracting

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees