Program / Project Analyst II

Hive Group LLC•Springfield, VA

4d•$70,000 - $80,200•Hybrid

About The Position

Hive Group, a HUBZone-certified SDVOSB and multiple award-winning organization, delivers innovative solutions for complex, mission-critical federal programs. We are seeking a Program Project Analyst II (PPA II) to support our TSA Trusted Traveler & Credentialing (TTC) program. In this role, personnel will provide mid-level business process analysis, operational support, analytical modeling, and process re-engineering across TSA's Trusted Traveler & Credentialing (TTC) programs. Working within divisions such as Program Execution, Program Operations, or Business Capabilities, the PPA II evaluates operational workflows, defines business requirements, identifies root causes/dependencies, and supports the delivery of enhanced business capabilities and process improvements. This position operates on a hybrid work schedule based out of Annapolis Junction, MD and/or TSA Headquarters in Springfield, VA. Candidates must be available to work on-site at assigned government facilities at least one day per week, with additional on-site days as needed to support in-person collaboration, high-level meetings, and operational needs.

Requirements

Bachelor’s degree in Business, Public Administration, Information Systems, or a related field.
Minimum 5 years of relevant experience in business process re-engineering, workflow analysis, systems development support, or program management support.
Must pass and maintain TSA Personnel Security suitability requirements prior to performance kickoff.
Strong experience in process mapping, workflow assessment, gap analysis, and business process re-engineering (BPR).
Proficiency in requirements gathering, traceability, and backlog management.
Excellent written and verbal communication skills for technical editing, documentation, and executive briefing preparation.
Proficiency with Microsoft Office (Visio, Excel, Word, PowerPoint) and collaboration tools (SharePoint/iShare).

Nice To Haves

Familiarity with toolsets such as IBM Engineering Workflow Management (EWM) or similar workflow systems is preferred.

Responsibilities

Research, map, and analyze current-state business processes, operational workflows, and system interactions to recommend optimizations and drive continuous improvement.
Document, refine, validate, and manage functional, technical, reporting, and operational requirements for vetting, credentialing, and enrollment systems.
Perform data management, statistical analysis, trend analysis, and root-cause evaluation to support operational performance tracking and leadership decision-making.
Develop, maintain, and update SOPs, process maps, job aids, training materials, knowledge base articles, and user guides.
Assist with stakeholder intake, requirements prioritization (e.g., Business Requirements Prioritization Process), action item tracking, decision logs, and coordination across technical and operational teams.
Prepare process maps, dashboards, white papers, issue summaries, and weekly status materials for division leadership and program stakeholders.