Program Performance Specialist - Pharma & Pharmacy

OUTCOMES OPERATING INC•Kansas City, MO

1d•Hybrid

About The Position

This position is responsible for managing performance guarantees for pharma and pharmacy program clients. They serve as the business subject matter expert on the performance and financial aspects of those clients’ contracts. They are responsible for understanding how Outcomes is performing against client performance expectations and financial targets and implementing strategies to ensure strong results on both fronts.

Requirements

Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
Works on projects of moderate scope and complexity
Identifies possible solutions to a variety of technical problems and takes action to resolve
Applies judgment within defined parameters
Receives general guidance and may receive more detailed instruction on new projects
Work reviewed for sound reasoning and accuracy
Minimum years of work experience: 2 years IN health care field
Minimum level of education or education/experience: Bachelors Degree

Responsibilities

Understand with great detail how we’re performing against client contracts, diagnose for performance barriers and develop action plans to meet performance goals.
Collaborate with teams across the business to execute on performance action plans.
Serve as expert on performance barriers impacting assigned clients.
Collaborate with account management teams to support their conversations with clients.
Coordinate with finance to communicate expected performance.
Inform contract negotiations by coordinating with sales teams on performance feasibility.

Benefits

Medical, Dental and Vision Plans
Voluntary Benefits
HSA & FSA
Fertility & Family Planning Benefits
Paid Parental Leave
Adoption Assistance Program
Employee Resource Groups
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
Corporate Wellness Program
401k Employer Match & Roth Option Available – immediate eligibility