Program Operations Manager

Johns Hopkins Applied Physics LaboratoryLaurel, MD
Onsite

About The Position

Do you have a keen interest in providing top notch operations support in a dynamic and rich R&D environment? Do you thrive in a dynamic, high-energy, customer-focused environment? Do you like contributing to project and program management? If so, we are looking for someone like you to join our team at APL. We are seeking a Program Operations Manager to help us manage day-to-day internal and external obligations. As a member of our team, you will contribute to the overall success of the program and Mission Area. We are passionate about the work we do and strive to deliver high quality and timely products to our sponsors. We seek to foster a highly collaborative, fulfilling, and lively environment.

Requirements

  • Have a Bachelor’s Degree in business, project management, finance, or a related field.
  • Have 3+ years of relevant experience in the areas of project operations or project management with a demonstrated proficiency in tracking, monitoring and updating program schedules, achievements and/or contract deliverables.
  • Possess strong communication skills with demonstrated experience in effectively communicating with all levels of management and government officials.
  • Demonstrated capability to independently analyze, summarize and make recommendations on processes, procedures and project operations activities.
  • Are able to obtain a Top Secret security clearance. If selected, you will be subject to a government security investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

Nice To Haves

  • Have 5+ years of relevant experience in the areas of project operations or project management with a demonstrated proficiency in tracking, monitoring and updating program schedules, milestones and/or contract deliverables.
  • Are knowledgeable and experienced with APL systems and processes.

Responsibilities

  • Work in conjunction with the Program Manager (PM) and Project Managers (PjMs) to ensure seamless program operations, set priorities, and resolve issues for the overall task management needs - from project initiation to project closure.
  • Develops standard operating procedures (SOP) to ensure project remains on-schedule, deadlines are met, and sponsor requirements are satisfied.
  • Prepare and organize information for internal and external program and project reviews, including content and editorial review of technical materials prepared by technical staff.
  • Plan, organize, and facilitate meetings and conferences/seminars for both internal and external participants and sponsors.
  • Interface with sponsors and their representatives to collect presentation information, ensure clearances are prepared, manage scheduling, reservations and all other logistics.
  • Attend meetings, deduce requirements, and note action items.
  • Work with other APL organizations (security, quality, communications, contracts, etc.) to organize various levels of support and ensure successful execution.
  • Extrapolate contractual deliverables from the contract or task, to be part of the task plan and monitor progress of the program against those deliverables.
  • Ability to prioritize tasks and to delegate them when appropriate
  • Facilitate and manage the proposal development timeline in conjunction with the Financial Manager.
  • Gather technical inputs and applicable technical review and recommend content to include in final submission.
  • Responsible for the overall quality of the final submission.
  • Develop an understanding of the technical work being performed by the program and be able to adequately convey the methodology, impact, and importance to others.
  • Collaborate with PM on 30-day kickoff Review and impactful updates to the task plan.
  • Assist in the development of the Statement of Work (SOW) and ensure adherence to the SOW through collaboration with the PM and technical teams.
  • Collaborate with the Financial Manager (FM) in monitoring the financial status of the program if required.
  • Analyze and detect potential deviations in project plans based on the latest information available.

Benefits

  • robust education assistance program
  • unparalleled retirement contributions
  • healthy work/life balance
  • retirement plans
  • paid time off
  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • flexible spending accounts
  • education assistance
  • training and development
  • sign-on bonus
  • relocation benefits
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