Program Operations Lead

Booz Allen Hamilton•Arlington, VA

4d•Remote

About The Position

To grow and transition effectively, organizations need help looking at their operation from the outside. Whether standing up a new organization, transforming an existing one, or transitioning an organization (e.g., merger, split-up), our clients need a change management professional who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies. That’s why we need you, a seasoned professional who knows how to analyze every aspect of your customer’s operations and use your expertise to guide efforts at giving them the roadmap to becoming the organization they envision. As a leader on our team, you’ll oversee the development of an overall picture of your client’s current structure, day-to-day operations, and outcomes in a manner that they may not have thought of before. You’ll lead discussions and workshops with stakeholders and engineers, analysts, and other support staff that will help your team identify the elements that work best in their environment and the areas for improvement. Once you have a thorough understanding of where and how the organization can improve, you will advise U.S. Army senior leadership on a path forward. This is a chance to broaden your experience in operational analysis and change management while making an impact with your expertise. Work with us as we help U.S. Army technology ecosystem evolve. Join us. The world can’t wait.

Requirements

5+ years of experience working in military headquarters or policy environments
Experience in a military, civil service, or government contractor role
Experience coordinating actions and initiatives across multiple organizations or stakeholders
Experience preparing senior leaders for meetings, briefings, and decisions.
Experience developing staff products, including memos, decision papers, and reports
Experience with MS SharePoint, PowerPoint, Excel, and Power BI
Ability to track and manage tasks to completion, ensuring deadlines are met
Ability to synthesize complex information into concise and actionable recommendations
Ability to prioritize competing requirements
Secret clearance
Bachelor’s degree in a Public Administration, Political Science, or Business field

Nice To Haves

7+ years of experience in an operational role
Experience briefing senior leaders or executives
Experience with interagency, joint, or multinational environments
Experience in project management or as a staff officer
Knowledge of organizational hierarchy and decision-making processes
Knowledge of staff processes, task management systems, and organizational policy compliance
Ability to be adaptable in ambiguous and fast-paced environments
Possession of excellent written and verbal communication, organizational and time-management skills
Master's degree in a relevant field
Project management or change management certification

Responsibilities

Oversee the development of an overall picture of your client’s current structure, day-to-day operations, and outcomes.
Lead discussions and workshops with stakeholders and engineers, analysts, and other support staff to identify elements that work best and areas for improvement.
Advise U.S. Army senior leadership on a path forward based on a thorough understanding of organizational improvements.
Analyze every aspect of your client’s operations and use expertise to guide efforts at giving them the roadmap to becoming the organization they envision.
Take the time to learn the complexities of their mission and provide tangible advice on business process improvements, mission success, and standard methodologies.