Program Operations Associate

Abaka AI•Mountain View, CA

19h

About The Position

Abaka AI is seeking a Program Operations Associate to support the execution and day-to-day operations of active Program Management projects within their AI data operations organization. This role is designed to help Project Managers maintain operational efficiency, project organization, reviewer coordination, and delivery execution for fast-moving client projects. The Associate will work directly with Project Managers, focusing on project tracking, workflow coordination, guideline organization, operational follow-through, and daily project execution. This is an execution-oriented role for individuals who are organized, detail-oriented, responsive, and comfortable in fast-paced environments with shifting priorities. It offers high-impact operational support with significant exposure to large-scale AI data and annotation workflows.

Requirements

Strong organizational skills with high attention to detail
Ability to manage multiple tasks and priorities in fast-paced operational environments
Highly responsive with strong execution and follow-through
Strong written and verbal communication skills
Comfortable working within structured operational workflows and project tracking systems
Ability to work effectively under direction from Project Managers and adapt quickly to project needs
High ownership mindset with willingness to support day-to-day operational execution
Interest in AI, operations, project coordination, or data workflows

Nice To Haves

Experience in startup or high-growth environments preferred
Prior experience in operations, project coordination, customer support, or administrative support is a plus

Responsibilities

Support Project Managers with the execution of ongoing AI data and annotation projects
Track project progress, operational milestones, reviewer throughput, and delivery timelines
Help maintain project organization across trackers, documentation, guidelines, and operational workflows
Assist with reviewer coordination, onboarding support, and day-to-day project communication
Monitor operational issues, escalate blockers quickly, and support rapid issue resolution
Support quality control workflows and operational audits under Project Manager guidance
Handle high-volume operational and administrative tasks with strong attention to detail
Maintain accurate records across project documentation and internal tracking systems
Assist Project Managers with project reporting, workflow updates, and operational follow-through
Support multiple concurrent projects while adapting to changing priorities and deadlines