Program Officer - Local Hire

Project Hope•Town of Chautauqua, NY

About The Position

The Program Officer supports the planning, implementation, monitoring, and reporting of Project HOPE programs in Gaza. Working closely with program managers, technical leads, and field teams, the role helps ensure activities are implemented effectively and on time in accordance with approved workplans, program objectives, technical standards, and donor requirements. The position supports activity planning and follow-up, tracks deliverables and indicators, prepares program reports, documents achievements and challenges, and coordinates across program departments and field teams. It contributes to program quality, accountability, learning, and continuous improvement by maintaining accurate program records and following up promptly on implementation priorities. The role may involve field monitoring and international travel, including work in hardship or austere environments when operational needs require it. The employee is expected to uphold safeguarding, accountability, confidentiality, humanitarian principles, and Project HOPE’s Code of Conduct.

Requirements

  • Bachelor’s degree in Public Health, Health Sciences, Development Studies, Project Management, Social Sciences, or a related field.
  • Minimum of 3–5 years of relevant professional experience in program implementation, program coordination, monitoring, reporting, or a related field.
  • Experience developing workplans, tracking program activities and deliverables, and preparing narrative reports.
  • Strong organizational, analytical, coordination, and problem-solving skills.
  • Excellent written and verbal communication skills in Arabic and English.
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  • Ability to manage competing priorities, meet deadlines, and work effectively in a challenging humanitarian environment.
  • Strong interpersonal skills and ability to collaborate with multidisciplinary program teams.
  • Commitment to humanitarian principles, safeguarding, accountability, confidentiality, and Project HOPE’s Code of Conduct.
  • Ability to travel internationally and work in hardship conditions when required.
  • Ability to remain mobile in an office environment, use standard office equipment, and communicate verbally and in writing.

Nice To Haves

  • A relevant master’s degree.
  • Experience working with NGOs, INGOs, humanitarian organizations, or development programs.

Responsibilities

  • Support development and updating of program workplans, activity plans, implementation schedules, and deliverable trackers.
  • Follow up with program managers, technical leads, and field teams to support timely implementation of planned activities.
  • Monitor progress against objectives, targets, milestones, and timelines, and identify delays and implementation challenges.
  • Support coordination and organization of trainings, workshops, field visits, community activities, and technical meetings.
  • Maintain regular communication with program teams and support revisions to activity plans when needs or priorities change, subject to approval.
  • Ensure activities follow approved plans, technical standards, and donor requirements.
  • Maintain and update trackers for activities, targets, deliverables, milestones, and progress.
  • Coordinate with program managers, technical leads, and the MEAL team to monitor indicators and progress against planned results.
  • Collect, compile, and review implementation data and supporting documents; identify gaps and follow up on corrective actions.
  • Support periodic program reviews and conduct or participate in field monitoring visits as required.
  • Document and communicate achievements, challenges, updates, and action points arising from monitoring visits, reviews, and meetings.
  • Prepare progress updates, activity reports, implementation summaries, and inputs to narrative reports; track deadlines and follow up on submissions.
  • Maintain organized, current, appropriately filed, version-controlled program records and ensure consistency across trackers and reporting documents.
  • Prepare presentations, briefing notes, progress summaries, agendas, and meeting minutes as needed.
  • Protect the confidentiality and proper handling of beneficiary information and program data.
  • Coordinate with program teams and field teams, facilitate information-sharing, track dependencies and outstanding actions, and escalate unresolved issues to the relevant program manager.
  • Support compliance with program designs, technical standards, donor commitments, organizational policies, safeguarding, PSEA, accountability, confidentiality, and humanitarian principles.
  • Identify and communicate program risks, workplan deviations, quality concerns, and potential non-compliance through established channels; follow up on corrective actions and risk mitigation measures.
  • Maintain a repository of program documents, technical materials, implementation updates, and lessons learned.
  • Develop and update trackers, reporting templates, activity checklists, and other tools; document effective practices and recommendations and support program learning sessions and internal reviews.
  • Perform other program-related duties assigned by the line manager, consistent with the position and operational needs.
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