Program Officer, Social Compliance

Fair Labor AssociationWashington, DC
Remote

About The Position

The Fair Labor Association (FLA) is an organization that combines the efforts of industry, civil society organizations, and colleges and universities to promote and protect workers’ rights and improve working conditions globally through adherence to international standards. The FLA seeks a temporary Program Officer, Social Compliance for a period of 9-12 months. This role supports the FLA Accreditation and Fair Compensation teams by participating in member company accreditations, supporting ongoing evaluations of companies in the Accreditation Program, assisting with research and development of social compliance programs (including fair compensation and gender equity), reviewing and analyzing public reports related to independent workplace assessments, and contributing to the smooth operations of the Social Compliance department. This position is remote and can be based in specific U.S. states.

Requirements

  • Strong commitment to the mission of the FLA to protect workers’ rights and conduct due diligence on affiliated businesses and their respective supply chains.
  • Graduate degree in business, law, sociology, industrial relations, or other relevant field preferred or the equivalent in experience.
  • At least three years of professional experience in a relevant field, such as business, supply chain management, sourcing, production, corporate social responsibility, law, human rights, social research, or industrial relations.
  • Superior communication skills, both oral and written; proven ability to deal with confidential and sensitive matters; diplomacy; negotiation skills; poise; sound judgment.
  • Fluency in English required.
  • Strong organizational, editing, and copy-editing skills; detail oriented.
  • Demonstrated initiative and reliability; ability to work independently with minimal supervision, as well as within a team.
  • Team-player with willingness to fill team gaps as needed.
  • Demonstrated initiative and reliability; ability to work independently in a virtual environment.

Nice To Haves

  • Experience at or with the FLA would be an asset.
  • Experience working for a company a plus.
  • Second language skills in Mandarin, Spanish, or another relevant language a plus.

Responsibilities

  • Reviews, analyzes, and responds to company compliance documentation, including milestones evaluation results, factory assessments, and others.
  • Conducts quality reviews of factory assessment reports and wage data. Checks content accuracy and edits for language and grammar.
  • Tracks departmental workflows; assists with the administrative demands of the accreditation process and helps manage logistics related to independent workplace assessments.
  • Contributes to the FLA’s evaluation of companies’ labor compliance programs, consistent with the FLA Charter, Principles, Code of Conduct and Benchmarks and adopted policies and procedures.
  • Assists with headquarter-level assessments, field observations, and desktop verification of affiliate efforts.
  • Contributes to comprehensive written reports and reviews analyzes data for companies, senior staff, and the FLA Board.
  • Contributes to the development of new tools, policies, and procedures to enhance the work of the Social Compliance department.
  • As needed, support the Leadership Team on FLA’s governance committees, working groups, and caucuses, including supporting on meeting coordination, communication, and other relevant tasks.
  • Other duties and special projects as assigned.
  • Contributes to the implementation of the Fair Compensation Toolkit, including: Providing support on guidance materials and procedures, trainings, wage data review, and help desk support to users and subscribers.
  • Provide support on wage data analysis and reporting.
  • As needed, support on stakeholder engagement on living wages.
  • Supports special projects related to fair compensation, including leading communication with project partners, managing documentation and research, providing data analysis, supporting execution of field activities, and reporting.
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