Program Officer of Impact and Research

Women's Refugee CommissionNew York, NY
Hybrid

About The Position

The Program Officer of Impact and Research is a nine (9) -month temporary position with two connected areas of responsibility. The primary focus is supporting WRC to better understand and communicate its organizational impact, helping to strengthen the systems, processes, and culture of monitoring, evaluation, and learning (MEL) across the organization. The secondary focus is providing research support to the research team, contributing to WRC's evidence base on issues affecting displaced women and girls. This role is suited to someone who is comfortable moving between the analytical and the practical, someone who can help design a learning framework one day and support the write-up of a research brief the next. It is a hands-on, collaborative position that will require working across teams and communicating clearly with a range of audiences.

Requirements

  • Master’s degree required.
  • Minimum of 3-5 years of relevant experience.
  • Solid understanding of monitoring, evaluation, and learning principles and practice, ideally within the humanitarian, development, or non-profit sector.
  • Experience designing or contributing to MEL frameworks, results frameworks, or theory of change processes.
  • Strong research skill including qualitative and quantitative data collection and analysis and experience producing clear, evidence-based written outputs.
  • Ability to synthesize complex information and communicate it clearly and accessibly to non-specialist audiences.
  • Strong organizational skills and the ability to manage multiple workstreams simultaneously, working with a degree of independence.
  • Proficiency in standard data and productivity tools; familiarity with data visualization tools is an advantage.
  • Ability to embody WRC’s core values of inclusion, equality, integrity, dignity, and forward-thinking.
  • Commitment to gender equality, refugee rights, and the meaningful participation of affected communities in humanitarian and development work.
  • Understanding of the humanitarian sector and the policy and advocacy landscape within which WRC operates.
  • Collaborative, curious, and committed to learning comfortable with uncertainty and motivated by the opportunity to contribute to a growing organizational function.

Nice To Haves

  • Experience working on issues related to forced displacement, gender-based violence, or the rights of women and girls.
  • Familiarity with feminist research methodologies or participatory approaches to MEL.
  • Experience working in or closely with organizations based in low- and middle-income countries.

Responsibilities

  • Support the development and maintenance of WRC's organizational MEL framework, including indicators, data collection tools, and reporting processes.
  • Work with program teams across WRC to gather, consolidate, and analyze data on outputs, outcomes, and organizational reach.
  • Help translate MEL findings into accessible formats, including internal learning summaries, donor reports, and communications materials, that speak to different audiences.
  • Contribute to WRC's efforts to embed a culture of learning, including supporting after-action reviews, pause-and-reflect sessions, and lessons-learned processes.
  • Identify gaps in WRC's current impact data and recommend practical improvements to how the organization tracks and communicates its work.
  • Support the preparation of impact-related content for fundraising, board reporting, and external communications as needed.
  • Provide research assistance to the Director of Research across active projects, including literature reviews, data collection, analysis, and write-up.
  • Support the preparation of research outputs including briefs, reports, and background papers for internal and external audiences.
  • Assist with the coordination of research activities, including logistics, stakeholder engagement, and project tracking.
  • Contribute to the quality and rigor of WRC's research by applying sound methodological practices and maintaining careful documentation.
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