Associate Director of Program Information and Impact

Pace Center for Girls • Jacksonville, FL

3d

About The Position

The Associate Director of Program Information and Impact is a full-time position
focused on leading program evaluation, research, and analytics. This role
promotes a gender-responsive, strengths-based, and trauma-informed culture that
uses data to improve performance and outcomes. The ideal candidate will have
strong qualitative and quantitative analysis skills, work well in
interdisciplinary teams, and understand how program context influences planning,
implementation, and results.

Requirements

• Master’s in Social Sciences, Public Policy, Public Administration, Public Health, or related field seeking a career in social applied research or program evaluation in the non-profit sector.
• At least two years of experience working with data and analytics in a non-profit.
• Understanding of applied social research and program evaluation methodologies.
• Basic understanding of statistical concepts and methodologies.
• Foundational knowledge of the interdisciplinary approach and factors that shape and drive policy decisions.
• Ability to critically evaluate information gathered from multiple sources.
• Excellent communication and interpersonal skills with the ability to communicate sophisticated technical data into accessible, actionable, and meaningful information for decision-making and program improvement.
• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Strong research and analytical skills.
• Strong leadership, presentation, and problem-solving skills.
• Valid Florida driver’s license

Nice To Haves

• Doctoral candidacy or Doctoral degree in Social Sciences, Public Policy, Public Health, Public Administration, or a related field.
• Experience working with multidisciplinary teams.
• Competencies in Trauma-Informed Care.
• Results Based Accountability Certification.

Responsibilities

• Engages with key stakeholders and seeks to understand organizational strategies to design, prepare and update meaningful reporting tools to support data-driven decisions.
• Supports key organizational processes, including Key Performance Indicators (KPIs) and outcome analysis.
• Respond to requests for data or information from other Departments or Pace Centers.
• Work collaboratively with other departments and Pace Centers on the use and interpretation of data.
• Provides training to support data-driven decision making.
• Use data to engage community stakeholders in collaborative work and identify challenges and potential gaps in providing gender-responsive services within the local community.
• Designs, facilitates and supports routine practices and training to promote and ensure data quality and integrity.
• Serve as strategic partner to the Sr. Director of Program Information and Impacts.
• Represent Pace at conferences, networks, or evaluation communities of practice.
• Lead and manage multiple-concurrent program evaluation and analytics projects.
• Engage in data-driven assessment and decision-making to evaluate the issues and needs of girls served by Pace by applying the Results-based Accountability Framework.
• Use secondary data sources to conduct data analysis, community assessments, or benchmarking.
• Develop, manage, and maintain a user-friendly and up-to-date repository of internal and external research, evaluation findings, historical data analyses, and resources on gender-responsive services, juvenile justice, child welfare, education, and comparable populations and programs relevant to the communities served.
• Develop and manage databases, construct data files, conduct data entry, and perform data edits/cleaning.
• Conduct quantitative analyses (descriptive, exploratory, inferential, and predictive) using analytic tools (for example, SPSS or R) and prepare reports for key stakeholders.
• Conduct qualitative data analysis and synthesize information to produce findings that are clearly linked to the data collected.
• Designs data collection instruments to support participatory internal evaluation and research.
• Gathers data using quantitative and qualitative approaches such as interviews, focus groups, surveys, participant’s observations, electronic data files or other methods.
• Develop research and analytic reports describing emerging findings to support community improvement.
• Design and maintain dashboards.
• Provide high-level insights and recommendations to leaders.
• Performs other duties as assigned

Benefits

• Competitive salaries, ongoing learning and development opportunities, and subject-specific instructional coaching to support growth and success.
• Team members benefit from 20 paid time off days, 14 paid national holidays, and an additional 5 days for wellness week. Center based team members observe a balanced schedule with 230 academic days and 20 dedicated in-service planning days. Teachers become eligible to receive an additional 2 weeks of paid time off after one year of employment.
• Full-time team members are eligible for a range of benefits, including medical, dental, vision, life insurance, short-term and long-term disability, flexible spending accounts, critical illness, accident coverage, legal and identity theft protection, and a 403(b)-retirement plan. Team members working 30 or more hours per week are eligible for medical, dental, FSA, HSA, and the 403(b)-retirement plan. Those working less than 30 hours per week are eligible for the 403(b)-retirement plan.
• All team members have access to wellness resources, offering wellness rewards, counseling sessions, leadership coaching, mindfulness resources, and more to support their overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Director