Associate Director of Program Information and Impact

Pace Center for Girls I Do Matter • Jacksonville, FL

2d • $90,000

About The Position

The Associate Director of Program Information and Impact is a full-time position focused on leading program evaluation, research, and analytics. This role promotes a gender-responsive, strengths-based, and trauma-informed culture that uses data to improve performance and outcomes. The ideal candidate will have strong qualitative and quantitative analysis skills, work well in interdisciplinary teams, and understand how program context influences planning, implementation, and results. At Pace we transform girls’ lives through academic and counseling programs based on girl-centered, strength-based and trauma informed framework. Team members create a safe place for girls to learn, process, heal and begin again. Founded in 1985, Pace Center for Girls is a nonprofit organization that believes all girls, regardless of their story, deserve a safe and supportive space where they can become strong, compassionate and successful women. At Pace, our culture is built on core beliefs that foster a supportive, mission-driven, and empowering environment where girls can thrive and reach their full potential. Our culture is rooted in the following foundational behaviors: Caring – We are warm, sincere, compassionate, and collaborative, fostering an environment of support and connection. Purposeful – We are focused on our mission and committed to social responsibility, ensuring our efforts make a meaningful impact. Learning Oriented – We are open, inventive, and exploratory, continuously seeking growth and improvement. Results Driven – We are focused on achieving goals and measurable success, ensuring accountability and progress. Girl-Centered – The ways that girls learn and develop are unique. That's why we've created an environment that responds to their needs so they can feel safe enough to develop meaningful and trusting relationships while embracing their capabilities, strengths and autonomy. Using Your Strengths – Every girl brings something exceptional to the table. At Pace, we focus on developing these special characteristics. By supporting a girl's talents and positive attributes we help her achieve her goals. Understanding Trauma – Trauma can alter the course of a girl's life. At Pace, we recognize that trauma may be the root cause of unhealthy behaviors, which is why we work hard to help heal and empower girls. This position will engage in the following duties to support and improve the implementation of the Pace Center for Girls programs.

Requirements

• Master’s in Social Sciences, Public Policy, Public Administration, Public Health, or related field seeking a career in social applied research or program evaluation in the non-profit sector.
• At least two years of experience working with data and analytics in a non-profit.
• Understanding of applied social research and program evaluation methodologies.
• Basic understanding of statistical concepts and methodologies.
• Foundational knowledge of the interdisciplinary approach and factors that shape and drive policy decisions.
• Ability to critically evaluate information gathered from multiple sources.
• Excellent communication and interpersonal skills with the ability to communicate sophisticated technical data into accessible, actionable, and meaningful information for decision-making and program improvement.
• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Strong research and analytical skills.
• Strong leadership, presentation, and problem-solving skills.
• Valid Florida driver’s license
• Expected to complete and participate in all required trainings and drills
• Required to align with the Mission, Values, and Guiding Principles, maintain ethical standards, and comply with all policies and procedures of Pace Center for Girls
• This position requires a Level II pre-employment background screening pursuant to Chapters 435, 984, 985 and 943, Florida Statutes, and the Department of Juvenile Justice policy and procedures.
• Additional information is available through the Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

Nice To Haves

• Doctoral candidacy or Doctoral degree in Social Sciences, Public Policy, Public Health, Public Administration, or a related field.
• Experience working with multidisciplinary teams.
• Competencies in Trauma-Informed Care.
• Results Based Accountability Certification.

Responsibilities

• Engages with key stakeholders and seeks to understand organizational strategies to design, prepare and update meaningful reporting tools to support data-driven decisions.
• Supports key organizational processes, including Key Performance Indicators (KPIs) and outcome analysis.
• Respond to requests for data or information from other Departments or Pace Centers.
• Work collaboratively with other departments and Pace Centers on the use and interpretation of data.
• Provides training to support data-driven decision making.
• Use data to engage community stakeholders in collaborative work and identify challenges and potential gaps in providing gender-responsive services within the local community.
• Designs, facilitates and supports routine practices and training to promote and ensure data quality and integrity.
• Serve as strategic partner to the Sr. Director of Program Information and Impacts.
• Represent Pace at conferences, networks, or evaluation communities of practice.
• Lead and manage multiple-concurrent program evaluation and analytics projects.
• Engage in data-driven assessment and decision-making to evaluate the issues and needs of girls served by Pace by applying the Results-based Accountability Framework.
• Use secondary data sources to conduct data analysis, community assessments, or benchmarking.
• Develop, manage, and maintain a user-friendly and up-to-date repository of internal and external research, evaluation findings, historical data analyses, and resources on gender-responsive services, juvenile justice, child welfare, education, and comparable populations and programs relevant to the communities served.
• Develop and manage databases, construct data files, conduct data entry, and perform data edits/cleaning.
• Conduct quantitative analyses (descriptive, exploratory, inferential, and predictive) using analytic tools (for example, SPSS or R) and prepare reports for key stakeholders.
• Conduct qualitative data analysis and synthesize information to produce findings that are clearly linked to the data collected.
• Designs data collection instruments to support participatory internal evaluation and research.
• Gathers data using quantitative and qualitative approaches such as interviews, focus groups, surveys, participant’s observations, electronic data files or other methods.
• Develop research and analytic reports describing emerging findings to support community improvement.
• Design and maintain dashboards.
• Provide high-level insights and recommendations to leaders.
• Performs other duties as assigned

Benefits

• Growth and Development - Competitive salaries, ongoing learning and development opportunities, and subject-specific instructional coaching to support growth and success.
• Work Life Balance – Team members benefit from 20 paid time off days, 14 paid national holidays, and an additional 5 days for wellness week. Center based team members observe a balanced schedule with 230 academic days and 20 dedicated in-service planning days. Teachers become eligible to receive an additional 2 weeks of paid time off after one year of employment.
• Comprehensive Benefits - Full-time team members are eligible for a range of benefits, including medical, dental, vision, life insurance, short-term and long-term disability, flexible spending accounts, critical illness, accident coverage, legal and identity theft protection, and a 403(b)-retirement plan. Team members working 30 or more hours per week are eligible for medical, dental, FSA, HSA, and the 403(b)-retirement plan. Those working less than 30 hours per week are eligible for the 403(b)-retirement plan.
• Mental Health and Well-Being - All team members have access to wellness resources, offering wellness rewards, counseling sessions, leadership coaching, mindfulness resources, and more to support their overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 251-500 employees