Program Navigator - Microenterprise

Kitchens for Good•San Diego, CA

1d•Hybrid

About The Position

Kitchens for Good (KFG) transforms lives through culinary arts. Kitchens for Good is a nonprofit social enterprise committed to transforming lives through culinary arts. Our mission is to create brighter futures for individuals by providing culinary training, job placement, and food assistance programs. The ME program is a launching pad for San Diego residents who are low-to-moderate income, including individuals from underserved communities. As a Program Navigator - Microenterprise, you'll be crucial in advancing our mission and positively impacting the community. The Microenterprise Program Navigator - Microenterprise plays a dual role providing hands on participant navigation and program coordination to support aspiring and early stage entrepreneurs. This position serves as a primary point of contact for participants from enrollment through program completion, guiding them through workshops, regulatory requirements, and resource connections while ensuring smooth program implementation and accurate reporting. The Navigator supports the planning and coordination of Microenterprise workshops, orientations, and events; maintains program systems and materials; and collaborates cross departmentally to ensure a seamless participant experience. Through one on one meetings and group facilitation, the Navigator helps participants clarify goals, address barriers, and successfully navigate local and state small business compliance requirements. This role is essential to improving access, retention, and outcomes for Microenterprise participants.

Requirements

High school diploma or equivalent.
Minimum of 2 years of working for a nonprofit and/or state agency or equivalent.
Proficient in Microsoft office 365 programs.

Nice To Haves

Experience and knowledge of local and state small business regulations, including licensing, permitting, and grant eligibility requirements (highly desirable).
Experience with Salesforce (highly desirable).
Experience working with any or all of the following (highly desirable): Justice Impacted (Formerly Incarcerated), Individuals facing challenges related to substance use, recovery, and other life circumstances, Former foster youth, Job training, job placement, adult education, and adult literacy.
Experience working with local agencies and service providers in San Diego County, including navigating referral processes (desired)
Experience with Career Centers and federal benefits (desired)
Bilingual in English and Spanish (highly desirable)

Responsibilities

Assist in the planning, coordination, and execution of Microenterprise workshops, events, orientations, and program activities.
Coordinate logistics including space scheduling, materials preparation, and technology needs.
Support cross-departmental collaboration to ensure smooth program implementation.
Represent the Microenterprise program at community events, outreach activities, and networking opportunities as needed.
Perform other related duties and special projects as assigned.
Serve as a primary point of contact for participants throughout the program lifecycle, from enrollment through completion.
Facilitate participant onboarding, orientations, workshops, and professional development sessions as assigned.
Work closely with the Outreach and Enrollment Coordinator to support Microenterprise outreach, applicant engagement, and enrollment activities.
Conduct one-on-one meetings with participants to assess goals, identify needs, and connect them to internal and external resources.
Communicate effectively with participants via in-person meetings, phone calls, and email to provide timely support and information.
Manage and update the program’s SharePoint site to ensure participants have access to required materials and resources.
Maintain confidentiality of participant information at all times.
Stay informed on relevant local and state small business regulations, including licensing, permitting, and grant eligibility requirements.
Provide participants with guidance and referrals related to compliance and regulatory navigation.
Liaise with city, county, and community agencies as needed to support participant success and ensure program alignment with current policies.
Track participant engagement, progress, and compliance with program requirements.
Maintain accurate and up-to-date records using designated systems and shared platforms.
Support program reporting and outcome tracking by ensuring timely and accurate data entry.