Program/Mission Support Analyst

Zantech•Arlington, VA

162d•Onsite

About The Position

Zantech is looking for a talented Program/Mission Support Analyst to contribute to the success of our upcoming Program Management and Cyber Support Services project for an Onsite role based out of Arlington, VA. The Program/Mission Support Analyst will play a crucial role in providing Program Management Support, Stakeholder Engagement (support functions), Performance management and reporting, Knowledge management and SharePoint administration, Budget/PPBE support, and Meeting coordination and action item tracking. The Program/Mission Support Analyst serves as a versatile contributor across multiple task areas, providing critical analytical and operational support for program management, stakeholder engagement, and mission execution functions. This position bridges administrative excellence with cybersecurity mission understanding, supporting the development of standard operating procedures, strategic planning, performance tracking, stakeholder coordination, and budget/resource management. Impact: Enables smooth operational workflows and data-driven decision-making across mission areas.

Requirements

Experience in program management or administrative support roles
Experience with performance metrics and reporting
Experience with SharePoint and collaboration platform management
Understanding of federal government program management practices
Knowledge of Planning, Programming, Budgeting, and Execution (PPBE) processes
Understanding of JCDC mission and cybersecurity collaboration concepts
Proficiency with Microsoft SharePoint for knowledge management
Experience with task management systems
Strong organizational and project coordination skills
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite
US Citizenship and the ability to obtain and maintain an active Secret or higher clearance, per contract requirements.

Nice To Haves

Advanced Excel skills (pivot tables, data analysis) preferred
Experience with project management tools (MS Project, Smartsheet, Jira) helpful
Bachelor's degree in Business Administration, Public Administration, Management, Cybersecurity, or related field
Project Management Professional (PMP) or CAPM
Lean Six Sigma Green Belt or Yellow Belt
Microsoft SharePoint certification

Responsibilities

Assist in development and maintenance of standard operating procedures, work instructions, policies, and documentation
Help streamline operational processes ensuring internal and external communications are managed smoothly
Support meeting coordination including scheduling and follow-ups
Prepare detailed meeting agendas, document action items, and leverage task management systems
Follow up on completion of action items and tasks to ensure efficient execution
Help create and refine goals and objectives based on authoritative internal and external requirements
Implement performance management tools and metrics to track progress of key initiatives
Develop key performance indicators (KPIs) that align with strategic goals
Conduct regular performance reviews to ensure the project meets programmatic and operational objectives
Compile weekly, monthly, quarterly, and annual reports outlining status of ongoing projects
Document potential risks and propose mitigations in reporting
Support participation in DHS/CISA Planning, Programming, Budgeting, and Execution (PPBE) process
Ensure resources requested match valid mission requirements
Track resource expenditure and utilization against planned strategy
Develop and maintain collaboration environments such as Microsoft SharePoint
Ensure SharePoint acts as central hub for document management, process workflows, and communication
Ensure tools are effectively utilized by staff for document sharing and task tracking
Work with federal staff to unify recruitment, hiring, onboarding, training, and workforce development efforts
Assist in development and implementation of strategies for integrating liaisons from partner agencies
Provide support to Executive Secretariat
Assist with event coordination and continuous improvement processes
May support stakeholder engagement activities including meeting preparation and communication materials