PROGRAM MANAGER

Lutheran Services Carolinas•Raleigh, NC

27d•$20 - $23•Onsite

About The Position

The Program Manager (.5 FTE, part-time) will ensure the supported independent living program is managed so that it meets COA standards of best practice, licensing standards, and requirements. Essential Functions: The role involves managing program operations, such as keeping appropriate on-site hours, handling petty cash, and reporting maintenance issues to Habitat. These duties are not limited to those listed above; other related tasks may also be required for the position.

Requirements

BS/BA Degree with two years paid human services experience; or High school diploma plus 5 years paid human services experience
2 years’ experience with 4 yr. degree or 5 years with high school diploma
Flexibility, sensitivity to varying cultural issues, ability to hold others accountable, and organizational skills.
Knowledge of Medicaid regulations/documentation; licensing requirements; COA standards; Valid driver’s license.

Nice To Haves

Social Work Degree or working towards

Responsibilities

Monthly apartment inspections
Provide basic life skills training, guidance, and social support as needed on an individual basis.
Facilitate weekly face-to-face resident check-ins and documentation.
Participate in quality assurance processes and ensure that all documentation is of the highest quality.
Document incident reports in a timely manner.
Provide monthly tenant meetings and a monthly calendar of community events.
Provide on-site quarterly parent/guardian meetings.
Develop a relevant community resource list of services and local transportation information.
As required: liaison with resident providers
Provide after-hours on-call phone support and emergency guidance as needed.
Ensure that the safety of all residents is maintained and respond to emergent situations in a timely manner.
Represent Lutheran Services Carolinas in the community, including contracting agencies, churches, support groups, and other professionals.
Other duties as assigned by supervisor.