About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance PRIMARY PURPOSE: To manage the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.

Requirements

  • Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education.
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Leadership/management/motivational skills
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

Nice To Haves

  • California claims experience preferred.
  • Baccalaureate degree from an accredited college or university preferred.
  • Licenses as required.

Responsibilities

  • Responsible for overall operational management for assigned locations/offices.
  • Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
  • Establishes business plan with goal and objectives for the partnership and assigned locations/offices.
  • Monitors management reports relating to the partnership/office performance.
  • Assists with the coordination of sales and client service efforts.
  • Performs other duties as assigned, supports the organization's quality program(s), travels as required.

Benefits

  • medical
  • dental
  • vision
  • 401k and matching
  • PTO
  • disability and life insurance
  • employee assistance
  • flexible spending or health savings account
  • other additional voluntary benefits
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