Office of Emergency Management - Program Manager

Stanford Health Care•Menlo Park, CA

1d•$63 - $83•Onsite

About The Position

In conjunction with the Office of Emergency Management (OEM) Director, the OEM Program Manager develops, plans, initiates and monitors an effective "all- hazards" emergency management program for Stanford Health Care and Stanford Medicine Children's Health by supporting enterprise-wide prevention, mitigation, response, and recovery efforts. Stanford Health Care is seeking a forward-thinking Emergency Management Program Manager who thrives at the intersection of technology, operations, and resilience. This is your opportunity to drive digital innovation and operational efficiency in a complex healthcare environment—where your work directly impacts patient care, safety, and business continuity. We’re looking for someone who: • Leverages technology for operational excellence—from mass notification and incident management platforms to data analytics and workflow automation. • Thinks like a consultant and delivers like a program manager—able to design, implement, and optimize cross-functional solutions. • Understands adaptive business continuity and fusion center operations—and can translate those concepts into practical, scalable processes for healthcare. • Is resilient, adaptive, and collaborative—comfortable leading through ambiguity and change, and skilled at building partnerships across clinical, facilities, IT, and external agencies.

Requirements

Bachelor’s degree from an accredited college or university Required
Completion of FEMA Independent Study Courses (within 30 days of employment): IS-100. Introduction to the Incident Command System, ICS 100 IS-200. Basic Incident Command System for Initial Response, ICS-200 IS-700. An Introduction to the National Incident Management System
Three (3) years of progressively responsible and directly related work experience Required
Skilled in designing recovery strategies to enable the departments, medical clinic buildings, support centers, to both reduce their vulnerabilities to natural and man-made disasters, and simultaneously increase their ability to fully recover their functionality following a disaster.
Skilled in writing Business Continuity Plans which incorporate the results of the data analysis, and recovery strategies to be used when the plans are invoked as a result of a disaster.
Knowledge of testing business continuity plans and process
Skilled in maintaining Business Continuity Plans and providing education to local management, department administrators and line staff, as appropriate, as to the content of the plan, how to effectively use the plan, and participate in the plan review and update.
Skilled in managing Business Continuity Systems and technology
Skilled in managing Mass Notification Systems
Ability and knowledge of conducting Business Impact Analysis
Skilled in managing complex databases and excel spreadsheets; Advanced skillset in Microsoft Office Suite (Word, Excel, PowerPoint)
Emergency Management: Ability to be available to report for duty on a 24 hour a day basis when needed
CADL - California Drivers License - Valid And In State required Upon Hire
HAM - Ham Radio Operator License required within 60 Days

Responsibilities

Assist in the planning, coordination, and execution of emergency drills and full-scale or functional emergency exercises.
Translate lengthy text documents into clear, concise emergency response algorithms for the training and response of hospital and clinic staff.
Provide project management support and help lead components of the emergency management governance structure, including response, function, and hazard-specific subcommittees and workgroups. Develop and present reports to leadership.
Interpret, mark up, and leverage maps of facilities (e.g., floorplans) and regional hazard maps to inform site-specific emergency response plans for the hospitals as well as offsite clinics and business occupancies.
Investigate, research, and make recommendations based on emergency management best practices and lessons learned from recent incidents.
Design, develop, coordinate and conduct hospital-wide and site-specific training in emergency management, response, and recovery for all levels of personnel in the organizations.
Design and produce online and printed resources to train staff for their emergency response roles. Manage distribution and audit compliance of current documents in organization.
Guide and coordinate department leaders’ development of department-specific continuity of operations plans to minimize disruption and help ensure continued safe, quality patient care in a disaster or major emergency.
Collaborate with fellow OEM team members and colleagues throughout the organizations to execute all phases of exercise/event/incident management including organization, setup, and participation and debriefing/issue resolution.
Write policies, procedures, plans, and QI reports for the emergency management program/plan to ensure regulatory compliance.
Analyze and manage data for the emergency management program to be used in reports and analysis of program efforts.
Participate in on-call rotation duties for the Office of Emergency Management.
Lead and modernize emergency management, business continuity, and recovery programs using digital tools and data-driven approaches.
Design and implement workflows that improve readiness, response, and recovery—making complex processes simple and actionable.
Collaborate with diverse teams (clinical, facilities, IT, security, external partners) to ensure seamless coordination and communication.
Analyze incidents and exercises to drive continuous improvement and operational learning.
Develop and deliver training and resources that empower staff at all levels.