Director, Program Management Office

Thomson Reuters • Eagan, MN

4h • Hybrid

About The Position

The Director, Program Management Office leads the operational, strategic, and delivery disciplines that enable Technology to execute with clarity, predictability, and business impact. This role sits at the intersection of strategy, portfolio leadership, and organizational effectiveness ensuring the right initiatives are prioritized, resourced, governed, and delivered to support CIO objectives . You will be part of the global Strategy & Operations PMO leadership team , driving operational rigor, financial discipline, portfolio governance, and program execution across a complex, matrixed organization. This role creates structure where ambiguity exists, accelerates decision-making across senior stakeholders, and ensures strategic programs deliver measurable business value. Partnering closely with CIO leadership and functional leaders, this role is accountable for elevating delivery practices, improving operational maturity, and enabling Technology to meet its strategic, financial, and execution commitments. By connecting people, processes, and information, this leader ensures the organization operates with transparency, alignment, and performance. The ideal candidate has the ability to lead the breadth of operations the CIO organization and brings deep expertise in portfolio management, program delivery, operational excellence, and organizational leadership , combined with the ability to operate strategically while remaining hands-on with the details that ensure execution success.

Requirements

• Bachelor’s degree in business, technology, or equivalent experience.
• 7 + years of experience with a strong focus on project management/delivery .
• A p roven track record driving change and leading large scale programs or portfolios within a complex, global, matrixed organization.
• Experience managing budgets, financial processes, and investment governance at scale.
• Prior experience working in a large, geographically dispersed organization .
• Expertise in MS Office .
• Deep expertise in PMO governance, portfolio management, and delivery best practices.
• Strong understanding of organizational dynamics, and enterprise planning.
• A bility to influence and align senior stakeholders across diverse functional areas.
• Advanced analytical, problem-solving , and strategic thinking skills; able to synthesize complexity into clear action.
• Strong written and verbal communication skills, capable of framing complex issues for multiple audiences.
• Thrives in environments with ambiguity and rapid change, creating structure and clarity where needed.
• Highly collaborative and relationship driven , with strong negotiation and facilitation skills.
• Ability to prioritize, self-initiate, and create momentum with limited guidance or information .
• Committed to operational excellence and continuous improvement.
• High integrity, sound judgment, and a balanced approach to risk vs. execution.

Responsibilities

• Lead ing the delivery of global, regional, and functional programs, ensuring business and technical outcomes are achieved on time, on budget, and at high quality.
• Establish ing , champion ing , and continuously improv ing PMO best practices, delivery frameworks, methodologies, and governance processes.
• Promot ing PMO services to the wider organization and engaging business partners in new initiatives.
• Oversee ing a portfolio of enterprise initiatives, ensuring visibility, health assessments, risk management, and alignment to strategic priorities.
• Driv ing the creation and maintenance of an enterprise portfolio view , including demand, resource needs, dependencies, risks, and benefits realization.
• Resolv ing conflicts across competing priorities across portfolios and facilitate timely executive decision making.
• Manag ing organizational budgets, forecasts, and financial governance to ensure accuracy, transparency, and alignment with strategic plans.
• Ensur ing program benefits are identified , quantified, monitored , and reported through organizational financial processes.
• Establish ing reporting standards and ensure clear visibility into portfolio project status and health.
• Defin ing and maintain ing reporting standards that provide timely insight into program health, performance, risks, and resource needs.
• Deliver ing executive ready communication, narrative framing, and structured analysis to facilitate strategic alignment and informed choices.
• Driv ing customer satisfaction through the on ‑ time, on ‑ budget delivery of committed business and technical deliverables .
• Driv ing organizational change required to adopt new processes, delivery models, and operating disciplines.
• Build ing and maintain ing relationships with senior leaders .
• Ensur ing teams are equipped with the communication, tools, and processes needed to operate with clarity and confidence.
• Champion ing continuous improvement and the adoption of industry leading practices.
• Lead ing , develop ing , and inspir ing a high performing global PMO team.
• Sourc ing and dev e loping talent, ensuring capabilities evolve in line with organizational needs.
• Foster ing a culture of accountability, engagement, and excellence, ensuring teams are motivated and consistently deliver high quality outcomes .
• Naviga ting and resolv ing conflict effectively, creating an environment where people work respectfully and productively.

Benefits

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees