Now Hiring: Professional Program Manager – Apply Today
About The Position
The Program Manager is responsible for overseeing the daily operations of assigned behavioral health programs while ensuring high-quality service delivery, regulatory compliance, and staff support. This role provides clinical and administrative leadership to program staff and works collaboratively with executive leadership to achieve organizational goals. At Common Health Counseling Group (CHCG), we believe our employees are our greatest strength. We foster a collaborative, supportive, and professional workplace where leadership is actively involved in the success of every team member. Our management team is cross-trained across multiple service areas, allowing us to provide hands-on support whenever needed. We don't simply supervise—we work alongside our staff to ensure quality care, teamwork, and continued professional growth. If you're looking for an organization that values integrity, accountability, and employee development, we'd love to hear from you.
Requirements
- Bachelor's Degree (required)
- Minimum of four (4) years of behavioral health experience
- At least two (2) years of supervisory or leadership experience
- Active QMHP credential issued through the Virginia Board of Counseling
- Mobile Crisis Certification for Adults and Children
- Strong knowledge of DBHDS regulations and behavioral health documentation standards
Responsibilities
- Oversee daily program operations and ensure effective service delivery.
- Supervise, mentor, and support clinical staff.
- Assist with recruiting, onboarding, training, and performance evaluations.
- Monitor staffing needs and assign caseloads appropriately.
- Ensure compliance with all applicable state regulations, licensing standards, and agency policies.
- Review and approve clinical documentation, including progress notes, service plans, discharge summaries, and prior authorizations.
- Conduct quality assurance reviews and assist staff in correcting documentation deficiencies.
- Participate in clinical staffing meetings and interdisciplinary collaboration.
- Support program development, workflow improvements, and continuous quality initiatives.
- Respond to routine and urgent program needs while maintaining excellent customer service.
- Build and maintain positive relationships with referral sources, community partners, and stakeholders.
- Collaborate closely with executive leadership to promote organizational success.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Professional Development Assistance
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
