Program Manager – Cairn Suburban Housing Program

The Link•Apple Valley, MN

8d•Onsite

About The Position

The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth.

Requirements

Desire to continuously learn for personal and professional growth
High level of personal and professional integrity, including ability to protect and maintain confidentiality and data privacy
Ability to work effectively with and relate to diverse populations
Ability to work independently and take initiative
Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
Consistent, regular attendance is a must
Excellent communication skills, both verbally and writing
Professional demeanor
Ability to work independently as well as in teams
Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint, etc.
Experience with office equipment, such as photocopier, fax, scanner, etc.
Reliable vehicle (with current insurance at the levels required by the Link) and ability to pass a criminal background and driving history check
BA degree in related field or 4 years of experience working with young people who have experienced homelessness
Experience in management or supervision of HUD or other housing programs, preferably in the Dakota, Washington, Scott, Carver, and Anoka counties
Experience working with young people who have barriers to housing and stability
Experience providing services to young people experiencing homelessness in suburban/rural communities
Case Management planning oversight and supervision
Experience with HMIS
Experience with HUD grant management preferred
Experience in working with clients who have been homeless and have other housing barriers
Experience supervising employees is preferred

Nice To Haves

Preferred knowledge of best practices; trauma informed care, strengths-based approach, harm reduction, positive youth development, etc.

Responsibilities

Oversee and manage the staffing and program requirements of The Link’s SMAC Cairn Permanent Supportive Housing Programs (HUD SHP)
Provide oversight and supervision to case managers and housing coordinator to assess and support individual client, as well as community and program, needs.
Provides oversight and supervision to Individualized Service Plans to support goal progress and client participation and engagement
Participate in the development and implementation of strategic planning for the agency
Support and provide training to staff on various models of service implementation in a scattered site setting, including Positive Youth Development, RRH, harm reduction, trauma informed care, etc.
Ensure program is in compliance with funding requirements and manage the various administrative and financial components to the program
Writes reports and compiles statistics for funders and other key stakeholders in a complete, accurate, and timely manner
Assess, research, and implement program improvement and expansion
Develops efficiency standards for the program
Ensures that the program operates within budget guidelines
Maintains a work environment that attracts, keeps, and motivates a diverse workforce of top-quality people
Creates and maintains community relations appropriate to the fulfillment of agency priorities and objectives
Develops collaborations and referral process for services beyond the scope of The Link
Arranges and participates in speaking engagements
Participates in committees as appointed internally and, in the community,
Preserve the integrity of the programs and agency
Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
Support the overall growth of the agency
Maintain positive and healthy relationships with co-workers and other related parties
Assist where needed as a team player
Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
Participate in special projects as necessary
Attend all meetings and trainings as required
Maintain positive and professional interactions with clients, co-workers, and all parties involved
All other duties as assigned