Program Manager (CMA/EMT) - Curry County

Roadrunner Health Services•Clovis, NM

2d•Onsite

About The Position

Performs broad range of administrative functions to support the operations of a health care unit and employees within a correctional setting. This role involves managing various administrative duties, ensuring compliance with company policies and regulations, and facilitating communication within the organization. The position requires strong organizational and communication skills, proficiency in Microsoft Office, and the ability to handle stressful situations effectively.

Requirements

High school diploma or equivalent
Certified Medical Assistant or EMT certificate required
At least one year of proven office administration experience required
Proficiency with Microsoft Office and Excel
Experience using office equipment, such as copiers, fax machine, scanner
Proven communication skills and experience working closely with management
Strong organizational skills and ability to multitask required
Completes initial and annual tuberculin screening and tuberculosis skin testing when applicable
May be required to maintain active CPR certification, as mandated by contract or client
Must be able to pass background investigation and obtain agency security clearance where applicable

Nice To Haves

Additional computer training or certification preferred
Correctional and/or health care environment preferred

Responsibilities

Perform administrative duties that may include, but not limited to, ad hoc reports, payroll, personnel HR processing, maintaining local personnel, credentialing, health & safety and training files, etc. in accordance with Company policies.
Compose and distribute meeting minutes and assist facility management with ad hoc reports.
Ensure payroll hours for facility are entered appropriately using timekeeping system and following all company policies and procedures regarding payroll, if applicable. Follow up with employees who may have timekeeping exceptions. Meet expected deadlines.
May support facility administration in Workers Compensation data collection and submission of claims.
Open, read, and distribute incoming mail.
Facilitate communication between sites, clinical and operational leadership, and Regional/Corporate office as instructed.
Maintain office supply inventory and order as needed.
Support medical supply ordering as requested, if applicable.
Answer phones and handle and direct inquiries, in a professional, courteous, and efficient manner.
Set up and maintain paper and electronic filing systems for records, correspondence, and other material to ensure efficient retrieval.
Update telephone directory and prepare and submit personnel changes, as needed.
Maintain professional acumen in all interactions with fellow employees and the client.
Follow designated chain of command for resolution of issues.
Attend all staff meetings and in-service education programs, as required.
Maintains strict confidentiality regarding any employee data that may be accessible or needed in order to fulfill the duties of the position. This may include, workers compensation info, health-related info, pay or performance related information.
Ensure compliance with all facility and Company policies, Federal and State laws, regulations, and guidelines including HIPAA.
Understand and adhere to safety and security rules and regulations of the institution.
Other duties as assigned.