Account Manager

Atmosphere Commercial Interiors LLC•Minneapolis, MN

14h•$77,000 - $90,000

About The Position

Atmosphere Commercial Interiors is seeking a Program Manager to lead complex, multi-project programs and drive execution quality and operational performance. This role is designed for individuals who want to own the success of a client program end-to-end, partnering closely with sales to support client success and growth. The Program Manager will operate across both project execution and program leadership, with direct impact on delivery performance, client satisfaction, and overall program success. This is a high-impact opportunity to build toward expanded leadership responsibilities over time. The company is one of the nation’s largest commercial furnishings providers, creating engaging and inspiring spaces for diverse organizations across corporate, healthcare, education, sports, and hospitality environments. Atmosphere is part of Omni Workspace, a national platform that provides strategic leadership, operational resources, and shared expertise to a portfolio of Steelcase and commercial facility services companies.

Requirements

4+ years’ experience in construction or commercial interiors
Experience managing projects and cross-functional teams
Strong financial awareness and negotiation skills
Proficient in Microsoft Office
Ability to travel as needed

Nice To Haves

Bachelor’s degree
Client service experience
Experience with commercial furniture or flooring systems
Ability to interpret design and construction plans
Experience working with multiple trades
Familiarity with industry software (Hedberg, ServiceTRAX)
Project Management certification

Responsibilities

Partner with sales and clients to define and implement program expectations
Align resources and partners to deliver efficiently, with strong cost and quality control
Monitor program performance and provide reporting to internal and external stakeholders
Manage service partners, inventory programs, and operational workflows
Oversee financial aspects including design and project management time, and support billing reviews
Participate in client meetings to understand business needs and drivers
Partner with Account Executive to support program success and identify growth opportunities
Deliver executive summaries highlighting performance, value delivered, and recommendations
Lead execution of projects within the program, acting as a hands-on Project Manager
Manage projects from kickoff through closeout, including planning, scheduling, and coordination
Facilitate key meetings and establish clear roles and expectations
Monitor progress, risks, and issues; act as escalation point and drive resolution
Manage budgets, pricing coordination, and cost tracking at the project level
Coordinate internal teams, vendors, and contractors to ensure seamless delivery
Ensure compliance with defined processes and best practices
Develop and manage project schedules, delivery sequencing, and timelines
Communicate updates, requirements, and risks to all stakeholders
Partner with Installation Manager and project teams to ensure smooth execution
Resolve issues in real time during project delivery
Lead punch list walkthroughs and ensure completion of all action items
Confirm documentation, communication, and final client sign-off
Drive consistency and continuous improvement
Mentor and support development of team members
Reinforce accountability, consistency, and execution standards
Set direction for team members and ensure alignment to program priorities and resources