Program Manager

Orion Innovation•Iselin, NJ

30d

About The Position

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Role Overview The Engagement Lead / Technical Program Manager (TPM) is accountable for the successful orchestration of client transformation engagement across multiple workstreams and scenarios. This role owns program governance, execution discipline, cross-pod coordination, financial management, and stakeholder alignment. While the Account Technical Lead owns architectural integrity, the Engagement Lead ensures delivery integrity. The TPM operates at the intersection of product, engineering, architecture, compliance, and executive leadership — driving clarity, momentum, and accountability across a complex, phased program

Requirements

12–15+ years in program leadership, technical program management, or large-scale transformation roles.
Demonstrated leadership of multi-workstream enterprise programs.
Experience operating in regulated or trust-sensitive industries (financial services, fintech, wealth management, philanthropy, or similar).
Proven ability to manage both technical and business stakeholders.
Cloud-native environments (Azure and/or AWS).
API-first and integration-heavy ecosystems.
CRM implementations (Salesforce or equivalent).
Data platform modernization initiatives.
DevSecOps and CI/CD environments.
Executive presence and calm under ambiguity.
Structured communicator with high documentation discipline.
Strong commercial acumen.
Decisive, yet collaborative.
Able to manage tension between speed, cost, and risk.
Transparent, low-ego, partnership-oriented.

Responsibilities

End-to-End Program Leadership
Lead the integrated transformation program across:
Portal migration and modernization
CRM selection and implementation
Data & insights capability development
Enterprise integration and SaaS enablement
Establish and maintain the integrated master roadmap.
Sequence initiatives across Stabilize → Modernize → Optimize phases.
Identify and proactively manage cross-domain dependencies.
Governance & Executive Alignment
Design and operate the client governance model.
Facilitate executive steering committee meetings and decision forums.
Maintain transparent program reporting (status, risks, financials, dependencies).
Ensure decisions are documented and tied to business outcomes.
Escalate risks early with clear mitigation paths.
Delivery Management Across Agile Pods
Oversee multiple agile product pods (Portal, CRM, Data, Integration).
Ensure backlog alignment to strategic outcomes and quarterly priorities.
Coordinate cross-pod release planning.
Monitor sprint health, velocity, and delivery predictability.
Balance agility with enterprise-level discipline.
Financial & Commercial Oversight
Own program financial tracking (budget vs. actuals).
Forecast capacity needs and resource allocation.
Manage commercial adherence to phased engagement model.
Protect margin while preserving client trust and long-term value.
Risk & Compliance Coordination
Maintain integrated program risk register.
Ensure compliance-related activities (SOC 2 continuity, audit readiness, security reviews) are tracked and sequenced.
Align technical execution with governance requirements.
Partner closely with the Account Technical Lead on architectural risk impacts.
Stakeholder & Change Enablement
Act as primary day-to-day executive liaison for program execution.
Maintain alignment across product, IT, compliance, and business leaders.
Drive structured change management alongside technical rollout.
Ensure adoption, enablement, and transition plans are built into delivery — not deferred.
Capability Transition & Ownership
Plan progressive transition of ownership to client teams.
Ensure documentation, runbooks, and operational readiness artifacts are delivered.
Support evolution toward client’s product-led operating model.
Reduce long-term dependency while maintaining partnership continuity.