The program manager is responsible for the overall integrity and coherence of the program(s) in a Functional Unit or Department or Office that have significant, system or enterprise-wide scope, typically with sizeable project teams and a cross-functional team of stakeholders. The program manager will develop and maintain the program environment to support all projects within the program(s). The program manager is responsible for the effective co-ordination of the program’s projects and management of their inter-dependencies including oversight of any risks and issues arising. This will include the co-ordination of the new capability for the business to enable effective change and realization of projected benefits. The program manager is crucial for creating and maintaining focus, enthusiasm and momentum in the program(s) and will provide leadership and manage multiple projects related to performance improvement in the program(s) within the constraints of scope, quality, time, and cost to deliver the specified requirements, which will include, but not be limited to: a) project planning initiatives that seek to improve quality and reduce the cost of care and maintaining associated timelines and accountabilities; b) serving as the point of contact between the program(s) and individual participants to facilitate communication, coordinate activities, or to gather, distribute or provide access to data; c) supporting the program(s) efforts aimed at optimizing documentation and risk adjustment; d) helping to coordinate the program(s) activities between the evidence based practices core, quality improvement, information technology, and analytic teams; e) assisting with meeting/committee preparation, coordination, and sharing summaries. The program manager will provide project management expertise developing and implementing project plans, teamwork assignments, coordinating work efforts, identifying resource needs and escalating issues appropriately. The program manager will identify the people, process, analytics and technology changes needed for the program’s strategy implementation and will coordinate and synchronize the efforts of the assigned entities with project management.
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Job Type
Full-time
Career Level
Manager