Manager Full-Time

Horizon House Careers•Philadelphia, PA

2d•Onsite

About The Position

We are currently seeking a Full-Time Program Manager for our Behavioral Health Services Division. To manage and supervise the daily operations of client service; advocate for individual rehabilitation, growth, and development options; implement rehabilitation service plans and recommend adjustments to established support systems; ensure compliance with all applicable contract regulations and Agency policies and procedures. Receives general supervision from the assigned Director. Supervises and ensures training of the assigned Direct Care Staff and/or supervisory staff.

Requirements

B.A./B.S. degree in Human Services/Social Sciences, Healthcare, or a related field, and 3-4 years of experience in the MH/MR or related field, at least 1-2 years of supervisory experience; or any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
Very good communication skills.
Ability to work independently and as part of a team.
Good organizational skills.
Requires the ability to lift, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct intervention with clients.
Must be available for local travel.
Possess manual dexterity and fine motor skills.
May require crisis intervention in emergencies.
Possession of a valid driver's license.
May be required to attend training to become a certified agency investigator.
May conduct investigations and participate in the agency's on-call investigator rotation. This requires carrying a beeper and responding to investigation hotline calls during on-call beeper coverage.

Responsibilities

Coordinate and oversee the daily operations of the Program, to ensure a safe, secure, healthy, and pleasant environment in compliance with funding source and licensing requirements.
Coordinate and review required program documentation, logs, and reports; ensure documentation is complete, accurate, and processed on a timely basis; submit special reports, as assigned.
Participate in the analysis and identification of service delivery gaps, changes, and problems under the guidance of the Director and implement appropriate action plans.
Participate in the evaluation of residential referrals and placements.