Program Manager

NTT DATA • Washington, DC

20d

About The Position

The Senior Program Manager (SPM) will help operate and maintain a US government agency’s enterprise IT infrastructure and enhance key systems to support operating programs and increase efficiencies.
The project scope includes operations support, systems engineering and lifecycle management, network operating services, end user support and technical assistance, engineering support, and design, implementation, and maintenance of IT systems and services to ensure the availability, performance, security, and reliability of IT infrastructure and applications.
The SPM leads complex, multi‑workstream programs and is responsible for overall direction, coordination, and execution oversight.
This role ensures alignment to organizational and client objectives, manages program financials, mitigates risks, and maintains strong communication with senior stakeholders.
The Program Manager directs cross‑functional resources, oversees deliverables, and ensures projects meet scope, schedule, cost, and quality expectations.

Requirements

• Minimum 10 years of program/project management experience leading complex, multi‑task programs.
• Bachelor’s degree in business, engineering, IT, related discipline or equivalent experience
• High School Diploma + 4 additional years of experience = Associate's Degree
• Associate's Degree + 4 additional years of experience = Bachelor's Degree
• Minimum of one of the below certifications: CISSP CISM Project Management Professional (PMP)
• Ability to obtain/maintain a Public Trust clearance

Nice To Haves

• Experience supporting programs in federal, state, or regulated environments.
• Knowledge of Agile/lean delivery practices and standard program management frameworks.
• Proven leadership across technical and operational workstreams.
• Strong analytical, risk‑management, and problem‑solving abilities.
• Expertise in status reporting, stakeholder communication, and decision‑support.
• Ability to manage contractor personnel, subcontractors, and geographically dispersed teams.

Responsibilities

• Overseeing program governance, execution strategy, and cross‑functional delivery.
• Managing schedule, cost, scope, risks, dependencies, and quality across multiple project teams.
• Serving as senior liaison to customers and internal leadership, facilitating decisions and ensuring transparency through executive‑level communications.
• Directing program planning, status reporting, roadmap development, and performance metrics.
• Coordinating the work of technical, financial, business, contractor, and vendor teams across multiple locations.
• Ensuring contractual compliance, maintaining delivery standards, and driving continuous improvement.
• Anticipating bottlenecks, enabling issue resolution, and ensuring teams stay aligned with organizational goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees