Program Manager- Duke Lake Norman Quality Assurance

Duke CareersMooresville, NC
Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Lake Norman Hospital Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties.

Requirements

  • Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
  • Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.
  • SUPERVISION
  • BUDGET PROJECTIONS
  • ANALYZE TRENDS
  • CUSTOMER SERVICE

Responsibilities

  • Provide administrative direction to assigned program to include managing and coordinating financial development and administration, special programs such as speakers and lecturers programs, publications and special conferences or other events to ensure fulfillment of the program objectives.
  • Coordinate and participate in meetings with faculty members to determine objectives of the program and/or center and to identify internal and external resources available to meet those objectives.
  • Develop and implement program protocol, procedures, and operating policies.
  • Prepare applications for grants and contracts to include development of budgets; administer departmental grants and contracts in accordance with University policies and sponsors' requirements regarding records, reports, controls and conditions governing expenditures of funds.
  • Coordinate arrangements for special programs such as speaker series to include inviting appropriate speakers or other participants, arranging schedules, facilities, and publicity and ensuring necessary financial arrangements.
  • Prepare brochures, bulletins and other publications to describe the program's academic goals, and events such as conferences and special programs; publish, develop and implement other communications vehicles such as newsletters to include compiling news and educational articles of local interest; write and edit text and coordinate printing and mailing or distribution.
  • Maintain liaison with outside educational and professional organizations and agencies to explore implementation of specialized programs at Duke and to encourage participation in specified programs.
  • Coordinate the compilation of and prepare operational and financial reports and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
  • Correspond with interested students and other universities to provide information concerning activities, policies and procedures of the program.
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