program manager -Corporate Technology

Starbucks • Seattle, WA

2d • Onsite

About The Position

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This role contributes to Starbucks’ success by leading high‑performing, cross‑functional teams to plan and deliver Supply Chain Technology programs. As a Program Manager, you are accountable for the overall success of assigned technology programs, driving program planning and overseeing projects that range from foundational platform enhancements to complex, enterprise‑wide product implementations and upgrades. Operating at a tactical level, the role requires close partnership with both technology and business stakeholders, strong collaboration across program and project planning, and disciplined execution through delivery. Success in this position depends on the ability to build, motivate, and lead effective project teams while ensuring alignment to business objectives.

Requirements

• Experience as a senior project manager in technology or in a software development setting (3+ years)
• Experience working in technology or in a software development setting (5+ years)
• Minimum of three years’ experience as a senior project manager in IT or a software development setting; must have at least five years overall experience working in IT or a software development setting.
• Experience using Agile methods and working on complex, integrated platforms required.
• Bachelor’s Degree required
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• Leads by example – with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment.
• Ability to ‘read the room’, to know what is possible and what is not, and to know how to navigate program and project engagements efficiently and effectively.
• Ability to engage in difficult conversations that result in positive, actionable outcomes.
• Ability to navigate complex and diverse landscapes effectively.
• Seeks and provides honest, transparent feedback.
• Ability to build and lead high-performing project teams.
• Ability to set expectations and hold individuals and team members accountable to their commitments.
• Drives decision-making that favors compromise and alignment over consensus-building.
• Good facilitation skills; ability to adapt approach to different types of engagements.
• Good written and verbal communication.
• Deep understanding of technology program and portfolio management practices.
• Expert-level knowledge of standards and practices for technology project lifecycle management activities and deliverables.
• Clear understanding of project technical activities, including: (1) solution analysis and design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration; (4) data conversion and migration; (5) environment management and build processes; and (6) deployment planning and execution.
• Expertise in MS Project (Project Server) and at least one program portfolio management tool, such as MS Project Portfolio Management (PPM).

Nice To Haves

• Master’s Degree in Information Systems, Computer Science, Business Administration, or Management preferred.
• PMP, PgMP, and Scrum Master Certifications are a plus.

Responsibilities

• Oversee tactical planning and day-to-day management of one or more large complex programs in the Supply Chain technology portfolio.
• Develops a deep understanding of projects within the program and the broader Supply Chain technology portfolio; manages assigned projects with a clear understanding of business and technology context and develops a deep understanding of cross-program portfolio synergies and dependencies.
• Performs core project management duties, including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, project RACI and resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment. Ensures that program and project status reports and quarterly updates are relevant, transparent, and add value.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level