LEAP of CA - North Bay Program Manager

Ignite HR Solutions and our Clients•Napa, CA

5d•$95,000 - $95,000•Hybrid

About The Position

As a Program Manager with LEAP, you'll be one of those extraordinary people. We are looking for a passionate team player who can effectively support the program's goals and manage its day-to-day operations in our small but growing North Bay branch. You will be responsible for overseeing the daily activities of an integrated services program. Beyond the desired qualifications, you must have the drive to make a social impact while bringing your creative ideas and passion for success — we'll train you on the rest.

Requirements

Strong leadership and team-building skills.
Excellent written and verbal communication abilities.
Effective time management and organizational skills.
Ability to handle sensitive situations with discretion and cultural sensitivity.
Problem-solving and conflict resolution skills.
Strong supervision skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Zoom, or Google Workspace.
Two years of experience as a Program Manager or four years of full-time experience as a Program Coordinator, or equivalent.
A bachelor's degree in public administration or a related field, such as Organizational Leadership.
Must have a valid driver’s license, reliable transportation, and the ability to travel locally.

Nice To Haves

Experience with invoicing, budgeting, or financial tracking preferred.
Familiarity with regional center systems, compliance documentation, or nonprofit operations is a plus.

Responsibilities

Oversee the daily operations of LEAP’s local Regional Center catchment area and Home and Provider services.
Provide supervision and training to Program Coordinators and Administrative staff in the local Regional Center catchment area.
Provide strategic and operational leadership for the local branch and represent the region within LEAP’s broader leadership team.
Work collaboratively with the Social Work Supervisor and team to meet metrics, monitor Home Providers, compose corrective action plans, and provide training for Home Providers who need extra support.
Create annual QA checks for homes and Home Providers that include both safety and HCBS regulations.
Lead the team to be audit-ready at all times and create corrective action plans based on audit results.
Participate in and support invoicing for the Regional Center and payment to home providers.
Provide coordination and logistical support for events and meetings with the local regional center and within the office.
Generate monthly reports, with team support, for the Executive Director and Program Director.
Lead monthly staff meetings.
Lead the recruitment and certification of family homes.
Create outreach plans for new home providers, including targeted outreach.
Provide training to staff and home providers.