Program Manager

ADP•Miami, FL

40d

About The Position

ADP is hiring a Program Manager. Are you ready to put your program and project management skills to work? Do you excel in building relationships cross functionally at all level within the organization? Have a strong love working in excel using your expertise in pivot tables and v-look ups? Enjoy presenting to key stakeholders? Well, this may be the role for you. Ready to make your mark? In this role, you will help lead the way by ensuring that our benefits programs meet the needs of our clients and associates alike. Reporting to the Sr. Director of Field Enablement, the Program Manager will play a key role in achieving the vision -- Simplify the way we work, make it easier for our associates & clients, gain efficiencies through the process, and deliver experience-based solutions. The successful candidate will help both the business and our partners deliver solutions that align to our strategic pillars and vision. Every day will be different because the questions you receive will vary, as will the solutions you provide. There will be no shortage of new questions, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. The Program Manager will be responsible for planning, scheduling, and managing the activities of complex business projects spanning multiple organizations to ensure that project deliverables are provided on time, within budget and in accordance with specification. This position will require building and maintaining productive working relationships with various levels of stakeholders across all business functions. Program Managers are responsible for executing project procedures that support project management standards while ensuring delivery of the business goals. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

Requirements

5+ years' Project/Program Management experience
Experience in managing large project teams across multiple functions in the company.
Excellent communication skills (written/verbal) with strong presentation and facilitation skills with the ability to interact all levels of leadership.
Ability to align strategic vision to tactical initiatives.
Strong collaboration and decision-making skills.
Broad business perspective and understanding.
Strong problem-solving and analytical skills.
10 -20% of travel
Experience noted above, OR
Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

Nice To Haves

PMP or equivalent Professional Project Management certification
Demonstrated ability to develop and maintain highly complex, leveled, and balanced Project Plans using Workfront, or other comparable Project Management tools.
Extensive knowledge and understanding of products, service, implementation, technical, training, financial and sales organizational operations
Demonstrated success in managing multi-line product projects
Proven track record of maintaining effective Project Team relationships in a highly matrixed environment.
Must possess a proven ability to work effectively with an aggressive, demanding client and project teams. Must be able to work well under pressure and have a high tolerance for stress
Excellent organizational and time management skills for managing multiple, diverse, and conflicting projects.
Excellent communication, presentation, facilitation, and team leadership skills
Demonstrated Ability to effectively communicate with executive level managers in a project-oriented setting where project risk is substantial and communication requirements are highly complex
Demonstrated ability to build effective teams in a project-oriented setting where the team is large, geographically dispersed, and may have conflicting priorities and/or goals
Demonstrated ability to identify and mitigate project risks to successfully meet project objectives

Responsibilities

Execute strategic plan defined by senior leadership. Establish, manage, and publish comprehensive project plans.
Determine success criteria of overall program. This includes gathering information of client feedback, project team feedback and senior leadership direction.
Collaborate with cross functional teams on all Program deliverables
Establish comprehensive cross functional written and verbal communications evaluating Program tasks, milestones, dependencies, issues, and escalations. This includes program meetings, minutes, executive briefings, and issue management tracking.
Communicate to all organizations, key stakeholders on overall project milestones, risk, scope and expectations, project integration, budget, and resource allocation
Be accountable for meeting project schedule and results, and the quality of the deliverables
Manage Program Scope. The Program Manager is ultimately responsible for obtaining approvals on Program scope changes, escalating critical path issues, and resolving team resource conflicts
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year

Benefits

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

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