Program Manager

Developmental Connections•Branson, MO

12d

About The Position

Responsible for oversight and coordination of services provided in a community-based program to individuals who have developmental disabilities. The employee serves as a mentor and supervisor to Direct Support Staff, teaching them to implement skills and interventions necessary to support persons served in daily living activities.

Requirements

A bachelor’s degree from an accredited college or university in a human services field is preferred. Relevant experience may be substituted for a degree.
Must be able to pass a 10-panel drug test.
Must pass a background check including criminal record and driving record.
Must have the ability to write reports and document data.
Must have the ability to present reports and information in an understandable fashion.
Must be flexible with working schedule.
Must be able to obtain and maintain certification in CPR/First Aid.
Must be able to obtain and maintain Blood Borne Pathogens, Medication Administration, Systemic Instruction Strategies, Abuse/Neglect, HIPAA, Confidentiality, and Behavior training.
Ability to communicate respectfully.
Have a valid driver’s license, able to obtain/maintain Class E license, and ability to obtain current auto insurance.
18 years or older
Ability to perform each essential duty and responsibility.
Prolonged periods of standing, sitting, and walking.
Regularly required to talk or hear.
Ability to use hands and fingers to handle or feel; and reach with hands and arms.
Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
Occasionally lift and/or move up to 30 pounds; this may be more with some work assignments.
Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Nice To Haves

One-year supervisory experience.

Responsibilities

Actively participate and implements the Person Center planning process.
Responsible for assuring adequate and complete documentation of services provided are compliant with Division of DD Event Management Tracking (EMT) reporting and Missouri Medicaid Audit and Compliance (MMAC) regulations.
Provide service coordinators with monthly reviews.
Be on-call to receive calls from staff and guardians.
Daily, weekly, and quarterly monitoring of staff documentation, persons served ledger entries, Non-Appropriated Funds (NAF) monies, budgets, staffing patterns, and variances in provision of services, if applicable.
Prepares Monthly Summaries for submission to Director of Residential Services.
Facilitate opportunities for natural supports and community integration.
Prepares input for Quarterly Plan Reviews and drafts goals for Annual Plans.
Coordinate implementation of individual service plans, scheduling, data collection and summary documentation.
Completes daily accounting of consumer monies, assuring accuracy and completeness in individual ledgers. Submits monthly ledgers to Asst. Director of Residential Services.
Reviews daily shift logs for variance in service provision. Submits monthly variance summaries to Asst. Director of Residential Services, if applicable.
Reviews daily shift logs and supports Direct Support Staff in preparation of (EMT) reports.
Reviews Medication Administration records.
Reviews Adaptive Equipment and body-check checklists, goals, and shift narratives.
Periodic inspection of all tenant apartments.
Reviews resident medication orders for accuracy. Contacts Physicians and/or Pharmacies as needed.
Monitors resident medication and Physicians Orders to assure they are current, refilled, and that Direct Support Staff documentation confirms all health care parameters are followed.
Communicates with the facility’s Community RN to discuss any issues and concerns.
Pulls monthly summaries, Medical Administration Records (MARS), Physician Orders (PO’s), controlled sheets, mileage logs for placement in appropriate folders and filing in unit records.
Oversees End of the Month paperwork.
Performs other related duties as assigned.
Provide supervision and training to direct support staff regarding implementation of Person Center Plans.
Ensure support and teaching strategies as referenced in the personal plan.
Process all time off requests. (PTO, bereavement, etc.)
Prepares weekly staff schedules while preventing over-time and ensures that all shifts are filled accordingly (may include filling in when needed).
Monitors Direct Support Staff on all shifts.
Engage support staff through regular and frequent individual consultations.