Program Accuracy Program Manager

State of Nebraska

11d • $28

About The Position

Are you a strategic, solutions-oriented leader with a passion for public service? Do you thrive in roles that require policy implementation, program oversight, and collaboration across agencies? If you're motivated to drive meaningful changes and improve the lives of Nebraskans, we invite you to apply and bring your leadership!! The Department of Health and Human Services’ is seeking a Program Accuracy Program Manager for the Division of Office of Economic Assistance. This position will oversee all functions for 1 of 3 different programs/components of Quality Assurance, as well as supervise the work completed by Program Accuracy Specialists. Under limited supervision, the Program Accuracy Program Manager is responsible for the management and oversight of a single program with limited scope or multifaceted functions of a program within the Department of Health and Human Services. Performs activities necessary to plan, organize, direct and evaluate the activities of an assigned program with limited scope or multiple program function(s) through the supervision of subordinate program staff; manages resources necessary to operate and maintain assigned program function(s); develops and/or revises the assigned program/functions operating policies, procedures and objectives within agency and/or regulatory guidelines; coordinates program/function services with other State, local and federal agencies, health professionals and service agencies; performs related work as assigned. “You have the passion; we have the opportunities – let’s make a difference for Nebraskans!” The Program Accuracy Program Manager: Manages a team of Program Accuracy Specialists to ensure quality assurance reviews are being completed accurately. Coordinates with Policy and Operations to ensure the team is up to date on Policy and Procedures to meet the needs of the agency. Coordinates with other Program Accuracy Specialist Program Managers to align team practices and procedures to meet the needs of the agency. Presents reviewed data to both Policy and Operations and makes recommendations on how to improve policy and practices.

Requirements

• Bachelor’s degree in business or public administration, social/behavioral sciences, education, health sciences, public health, law or related field and experience in program planning, implementation, monitoring, evaluating program functions or supervising/management staff and budgets.
• Related coursework, training and/or education may substitute for the Bachelor’s degree on a year-for-year basis.
• Valid driver's license or the ability to provide independent authorized transportation.
• Knowledge of: the principles and techniques of management; business and management principles including planning, budgeting, resource allocation and human resources; the principles of grant writing and grant administration; the techniques of research, planning and evaluation; work performance or other standards of development; program analysis/evaluation; policy development.
• Skill in: communicating to convey information so others will understand.
• Ability to: plan, assign, direct and evaluate the work of subordinate staff; learn, apply and interpret agency policies and procedures relating to the assigned program or function; learn, apply and interpret State and federal laws and standards; develop and maintain effective relationships with program representatives and the public; apply instructions; summarize program and administrative data/statistics into reports; formulate goals and plans; manage time and workflow of oneself and that of others to meet deadlines; demonstrate professionalism; operate basic computer software and hardware

Nice To Haves

• At least 2 years of knowledge of Economic Assistance programs, either from Nebraska or another state.
• At least 1 year of experience as a Program Accuracy Specialist or at least 1 year of experience in a supervisory role over a Quality Assurance team.
• Knowledge of and experience with Economic Assistance Programs, NFOCUS, and Microsoft Office products (especially Excel and PowerPoint).
• Knowledge of and experience with Continuous Quality Improvement processes, including quality assurance activities and performance improvement principles.

Responsibilities

• Manages a team of Program Accuracy Specialists to ensure quality assurance reviews are being completed accurately.
• Coordinates with Policy and Operations to ensure the team is up to date on Policy and Procedures to meet the needs of the agency.
• Coordinates with other Program Accuracy Specialist Program Managers to align team practices and procedures to meet the needs of the agency.
• Presents reviewed data to both Policy and Operations and makes recommendations on how to improve policy and practices.

Benefits

• We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
• Your paycheck is just part of your total compensation.
• For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees