Program Manager

Authenticom

About The Position

The Authenticom Group is seeking a dedicated Program Manager to ensure the successful delivery of company-wide initiatives on time, on scope, and on budget. This new role reports directly to the COO and will be the single point of accountability for cross-functional initiative delivery across the entire organization. You will be responsible for taking departmental plans and transforming them into coordinated, executed outcomes.

Requirements

5+ years of program management or equivalent cross-functional leadership experience at a SaaS, technology, or operationally complex company.
Demonstrated track record of successfully delivering multi-stakeholder, cross-functional initiatives end-to-end.
Experience managing up to executives and across peer-level department leaders.
Comfort with ambiguity — ability to define structure where none exists without over-engineering.
Strong written and verbal communication skills — able to translate operational detail into clear executive narratives.
Bias toward action and delivery over process for its own sake.
Intellectually honest, surfaces hard truths early rather than letting timelines slip.
Collaborative but willing to hold people accountable to their commitments.
Systems thinker — sees where individual decisions compound into outcomes.
Comfortable working at pace with autonomy.
A natural orchestrator who thrives in ambiguity and brings structure to complexity.
A strong communicator who can translate between executives, technical teams, and customer‑facing functions.
A systems thinker who sees the whole board — risks, dependencies, and opportunities.
A calm, credible operator who builds trust quickly and drives alignment without drama.
Someone who loves making organizations faster, clearer, and more effective.
Must prove eligibility to work in the United States or Canada (no Visa sponsorship).

Nice To Haves

Experience in automotive retail, data integration, or adjacent B2B industries.
PMP, Agile, or equivalent certifications (not required — practical experience matters more).
Experience with Salesforce, Jira, Confluence, and Google Workspace.
Experience supporting SOC 2 compliance programs or similar operational frameworks.
Prior experience standing up a PMO function from scratch.

Responsibilities

Own the tracking and delivery of company-wide initiatives across every major function.
Maintain a real-time portfolio view of status, milestones, dependencies, risks, and resource needs.
Partner with department heads to pressure-test plans, identify gaps, and surface friction early.
Keep teams aligned on scope, timelines, and success criteria.
Identify cross-functional dependencies proactively and resolve them quickly.
Surface risks early with clear mitigation paths and decision options.
Facilitate alignment across stakeholders with competing priorities.
Deliver concise, honest status updates on a predictable cadence.
Translate operational detail into executive-ready insights: what’s on track, what’s at risk, what needs a decision.
Maintain leadership dashboards that show real-time execution health.
Build lightweight, scalable program management practices that fit a high-growth environment.
Partner with IT and Operations to optimize tools like Salesforce, Jira, Confluence, and Google Workspace.
Champion a culture of honest commitments, realistic planning, and proactive communication.
Directly lead select cross-functional initiatives end-to-end (product launches, acquisition integrations, major customer deployments, strategic partnerships).
Support leadership in building business cases for investments, hiring, budget, tools, or acquisitions.
Drive clarity, alignment, and execution discipline on initiatives with high strategic or customer impact.