Program Manager, Tennessee Thrive: Social Work Research & Public Services - UTK

University of Tennessee•Knoxville, TN

11h•$70,000 - $75,000•Onsite

About The Position

This position provides overall program management for Tennessee Families Thrive (TFT) and ensures continuous quality improvement across program operations and service delivery. The Program Manager leads and supports, coordinates and sustains local partnerships, and provides supervision and guidance to Family Coaches and a Child and Family Specialist. Guided by the EPIC Practice Model—Empowerment, Partnership, Integration, and Coaching, the Program Manager reports directly to the SWORPS Field Based Services Director and ensures that coordinated, community-based services are delivered through individualized Family Action Plans that build on each family’s strengths and address their unique needs. The position supports alignment with the Families First Community Grant’s TANF purpose by promoting household stability, increasing economic opportunity, and strengthening family relationships so children can be safely cared for in stable, nurturing environments. The Program Manager works collaboratively with funders, community partners, and internal SWORPS staff to support effective implementation of core program components, maintain contract compliance, and ensure high-quality services that advance family financial stability and economic mobility.

Requirements

Overall program management for Tennessee Families Thrive (TFT).
Continuous quality improvement across program operations and service delivery.
Leadership and support of local partnerships.
Coordination and sustenance of local partnerships.
Supervision and guidance to Family Coaches and a Child and Family Specialist.
Delivery of coordinated, community-based services through individualized Family Action Plans.
Building on family strengths and addressing unique needs.
Alignment with the Families First Community Grant’s TANF purpose.
Promotion of household stability, increased economic opportunity, and strengthened family relationships.
Collaboration with funders, community partners, and internal SWORPS staff.
Effective implementation of core program components.
Contract compliance.
High-quality services that advance family financial stability and economic mobility.
Flexibility to meet staff needs.
Willingness and ability to flex schedule as needed.

Nice To Haves

Experience with the EPIC Practice Model—Empowerment, Partnership, Integration, and Coaching.

Responsibilities

Provide overall program management for Tennessee Families Thrive (TFT).
Ensure continuous quality improvement across program operations and service delivery.
Lead and support local partnerships.
Coordinate and sustain local partnerships.
Provide supervision and guidance to Family Coaches and a Child and Family Specialist.
Ensure coordinated, community-based services are delivered through individualized Family Action Plans.
Build on each family’s strengths and address their unique needs.
Promote household stability, increase economic opportunity, and strengthen family relationships.
Work collaboratively with funders, community partners, and internal SWORPS staff.
Support effective implementation of core program components.
Maintain contract compliance.
Ensure high-quality services that advance family financial stability and economic mobility.